Baton Rouge, LA (PRWEB) August 5, 2009
Corporate Services, LLC, developers of premier equipment and rental software applications, including TrakQuip™ and RTMS, recently launched a client survey to gather input and suggestions from clients.
The survey featured questions that covered areas important to clients such as: quality of the products; the level of service received; and the value of the relationship between the client and Corporate Services. Corporate Services was pleased that clients highly valued the relationship they have with Corporate Services and recognized it with high marks in this category.
Another area that received high marks was the monthly classroom training. All respondents who attended classroom training agreed that the training enhanced their ability to use the software. "A trained employee is a definite asset to a company," said Bob Dosser, Corporate Services' executive vice president. "Our clients send newly hired employees as well as employees that need to be trained in other areas. We have one client who attends training on an annual basis to keep his skills sharp."
"We received some great feedback and ideas for improvement," said Michael Saint, president of Corporate Services. "Two suggestions we are immediately implementing are the need for consistent communications and the availability of training in a Web cast format. This month we launched a monthly client enewsletter that features product news, employee spotlights and customer profiles. Additionally, we are in the process of testing an Internet platform that will allow us to deliver our top-rated training over the Web. We plan to roll the training out this fall."
"Clients are the lifeline of our business. They always have been. New features and functionality are added to our products based on the requests from our clients. They use the products day in and day out to manage the movement, maintenance, utilization and associated costs of assets and materials. We listen when they tell us they need something," said Michael.
About Corporate Services, LLC
Since 1993 Corporate Services, LLC has provided premier equipment and rental software applications. First and foremost a service company, Corporate Services' applications - TrakQuip™ and RTMS Oilfield Rental Tool Management Software - are completely modifiable to a business' operational needs and integrate seamlessly with leading accounting packages. For more information, please visit http://www.corpservice.com.