We used to see the phone calls pour in while we were assisting other customers, the caller would be sent to voicemail and the person wouldn't leave a message. Now with Live Chat we are able to assist immediately. It is a great feature and has already been very useful!
Chicago, IL (PRWEB) August 13, 2009
http://www.Forevermetals.com, a leading Tungsten Ring retailer and manufacturer recently launched a redesigned website featuring the Live Chat option for their customers to integrate a more user friendly environment.
Visitors can now contact a member of Sales or Customer Service by simply clicking the Live Chat button that is found on each page of the company's website. By adding this feature ensures that customers requiring immediate information can get assistance without having to call the Sales and Customer Service line. This feature is also useful to the customers that do not reach Sales when they call during the company's busy periods of the day. A member of the Sales team expressed, "We used to see the phone calls pour in while we were assisting other customers, the caller would be sent to voicemail and the person wouldn't leave a message. Now with Live Chat we are able to assist immediately. It is a great feature and has already been very useful!"
Forevermetals.com owner, Gary Camphausen, believes that the Live Chat feature will increase customer satisfaction and keep potential buyers from seeking out similar companies to get their product questions answered. Customer Service is a top priority at ForeverMetals and the website will grow to reflect that.
For more information and to view the large collection of Tungsten Rings along with the new Live Chat feature, please visit http://www.forevermetals.com.
About Forever Metals:
Forever Metals™ has been a leader in Tungsten Jewelry since 2005. Forever Metals is a member of the Better Business Bureau (BBB) and offers a secure shopping environment for their buyers. Forever Metals offers a Limited Lifetime Warranty with all purchases. Shop with Confidence.