SRC is Awarded Digital Dictation and Speech Recognition Framework Agreement by NHS Yorkshire and Humber Collaborative Procurement Consortium

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SRC appointed as a supplier under a four year framework agreement with the NHS Yorkshire and Humber Collaborative Procurement Hub (YHCPC). This agreement covers the deployment of SRC's digital dictation, voice recognition and outsourced transcription solutions to over 200 Acute, Mental and Primary Care Trusts.

SRC (, the leading provider of digital dictation and voice recognition solutions to NHS Trusts in the UK, has been appointed as a supplier under a four year framework agreement with the NHS Yorkshire and Humber Collaborative Procurement Hub (YHCPC). This agreement covers the supply, deployment and support of systems and services to Acute, Mental and Primary Care Trusts within the Yorkshire and Humber region but also extends to Trusts within the East of England, South East Coast, Healthcare Purchasing Consortium, North West and Proc-cure Collaborative Procurements Hubs, covering over 200 NHS Trusts in total.

This framework agreement is an important NHS milestone which allows Trusts to contract for the supply of digital dictation and voice recognition solutions and outsource transcription services without the need to embark upon lengthy OJEU/OJEC tendering processes, enabling Trusts to more quickly realise the increased efficiency, cost savings and improved service levels which SRC's solutions and services are proven to deliver.

The SRC solutions are based upon world leading technologies, including WinScribe digital dictation software, highly accurate voice recognition technology from Nuance and the latest digital devices from Philips and Olympus. Additionally, SRC provide a full range of software modules to provide seamless integration with leading UK NHS PAS and EPR systems, full management of outsourced transcription services, electronic delivery of documents and end-to-end automation of document production processes.

Under the framework agreement SRC will also supply Trusts with outsourced transcription services provided by either Dict8 or ScribeTech, both of which were awarded supplier status under the YHCPC framework agreement, thus offering the option of a single contract with SRC for all document production related systems and services including outsource transcription services. The SRC digital dictation solution provides full management of outsourced transcription services provided by Dict8, ScribeTech and other appropriate suppliers, enabling Trusts to use an optimum mix of internal typing resources and one or more external outsource provider.

During the evaluation process, SRC demonstrated their solutions ease of use and intelligent workflow capability, scoring extremely highly and reinforcing SRC as the first choice for NHS Trusts seeking a system which will be easy to deploy and empower Trusts to reduce costs whilst also improving document turnaround times and the patient experience.

Speaking about the award Chris Hart, CEO at SRC said, "Being appointed on the Yorkshire and Humber CPC framework agreement is further confirmation of SRC's leading position in delivering world class solutions to UK NHS Trusts. Each system is tailored to the specific requirements of each individual Trust and fully supported by SRC's UK based deployment, training, development and support teams. We look forward to working with many further Trusts under this agreement."

Further enhancements to the WinScribe based SRC solution include an advanced document production capability for creating, authorising and distributing letters .This will be available under the framework agreement and is something that many NHS Trusts require to assist in building electronic paper records and modernise the way documents are produced and delivered.

Over 40 NHS Trusts are already taking advantage of SRC's digital dictation and voice recognition solutions, improving typing turnaround times and delivering large ongoing yearly savings. Some examples of the benefits customers are experiencing are:

  • Brighton & Sussex University Hospitals NHS Trust - cost saving of £500,000 in nine months
  • Western Sussex NHS Trust - document turnaround times reduced from 37 days to 48 hours (24 hours for urgent work) across 21 specialities.
  • Dartford & Gravesend NHS Trust - cost saving of £115,000 per annum
  • East Kent Hospitals - Histology reporting turnaround times have been cut from a week to often the same day.
  • Nottingham University Hospitals - within 10 days document turnaround times have fallen from an average of 12 days to 30 hours.

Chris Hart added: "One of our principle aims is to enable customers to drive efficiencies though a better, more integrated and automated way of creating documents whilst understanding the human element of all the processes involved - our solutions need to be embraced and benefit doctors and secretaries alike."

In addition to this agreement, SRC has already been awarded preferred supplier status by the re:source CPH and HPC in the East Midlands and West Midlands respectively. This enables all NHS Trusts across Derbyshire, Lincolnshire, Nottinghamshire, Leicestershire County & Rutland, Northamptonshire and the West Midlands and North Central London to contract with SRC for the provision of cost effective digital dictation and voice recognition solutions.

Trusts wishing to speak to existing SRC customers or to book a demonstration should contact Carl Sargent on 020 7471 0130.


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Dominic Mellor
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