The Incident Management Program Offers Educators Practical Support in Behaviour Management

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The Incident Management Program, a dynamic new Canadian company that specializes in solving student discipline problems, offers Canadian school boards, principals and teachers an effective behavior support management system to encourage positive student behavior and reduce bullying.

In classrooms, schools and school boards across the country, Canadian educators faces a common dilemma: how to effectively manage student behavioral problems so that valuable classroom time can be spent on educating students in a safe and nurturing environment that is conducive to learning. Too much time and energy is squandered in dealing with behavioral problems and their aftermath. Recording, collecting, and organizing incident information can be challenging and time consuming. Recognizing the need to improve the way student information is collected, recorded and accessed, the Incident Management Program (, a networking and information management program that offers educators an effective tool for storing and accessing reports, is making it easier for educators to identify students with behavior problems, track their progress and foster positive behaviour.

Designed by an educator, The Incident Management Program was developed to be intuitive and easy to use. Recording data takes just minutes, eliminating paperwork. Educators can tell at a glance which behavioural challenge a student is struggling with. A convenient message system offers a reminder if incidents need a follow-up. All data is held securely in a facility which is monitored 24 hours a day with no unauthorized access.

"Dealing with behavioural problems in the school can be challenging for teachers and principals. By networking with colleagues and other education professionals, much more can be accomplished," states Gerard Engen, founder of Incident Management Program. "We developed this program to facilitate teamwork. It provides ease of communication between office and staff through a secure network, enabling the school to work as a team. Through the collection of data, trends can be identified in the early stages, enabling educators to become proactive. Potential problems and destructive behavious, such as bullying, can be attended to before they become serious," says Engen.

The Incident Management Program helps to identify problem students and co-ordinates the assistance and support they require. There are 6 Support Levels in the program, each with the appropriate response to change the behaviour that is not improving. Each time an incident is recorded for a particular student, that student moves to the next Support Plan, after they have completed their current plan. Fully completing each plan allows for the maximum behavioural change in the student. The program is designed to be easy to use, efficient and effective. Home contact is made at Support Level 3, ensuring that parents are aware of the situation so that they can take part in the process. Support levels 4 and 5 offer practical solutions to the behavioural difficulties of the student.

When educators are kept aware of what is going on in their schools on a daily basis, behavioural problems can be identified early and dealt with in a timely manner. Positive behaviour trends can be encouraged. Effective prevention of bullying and other disruptive behaviours, leads to a safer, happier school, and a better environment for learning. "Certain students have more difficulties than other students in school. It is crucial that they receive the support they need to succeed. Inappropriate behaviour in the classroom adversely affects the learning of all students. The Incident Management Program's ultimate goal is to provide an environment that will improve educational achievement for all students," adds Engen.    

About Incident Management Program: The Incident Management Program is an efficient and effective online computer program designed to assist teachers, schools and school boards in the management of students with behaviour problems. With the Incident Management Program, educators can record, collect, and organize incident information. The Incident Management Program helps to identify students in need and co-ordinates the assistance and support they require. A proactive solution to school behavioural problems, the Incident Management Program can be effective in stopping bullying and other behaviours of a serious nature before they have the chance to develop. Visit for a free program demonstration and more information about the Incident Management Program.

Contact Information:
Gerard Engen
Incident Management Program
PO Box 441
Norman Wells, NT X0E 0V0
250 448 1829


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