Baynote Extends Leadership and Continues Momentum in Emerging Collective Intelligence Market

Share Article

Company closes out first half of 2009 with over 200 customers, powers over 70 billion recommendations.

Baynote's milestones and business trajectory in this economy are indicative of companies investing in solutions that demonstrate immediate ROI through harnessing on-site browsing and user sentiment patterns

Baynote, the leader in personal and intent-driven recommendations for Global 2000 and e-commerce organizations, today announced a major milestone by serving its 70 billionth individual recommendation since its debut in 2006. Baynote saw unprecedented growth during the first half of 2009 with over 60 customer wins, including major brands such as Williams Sonoma, Urban Outfitters, Universal Media Group, Debenhams, Trend Micro, Symantec and Motorola.

Since 2006, Baynote has powered recommendations and social search solutions for leading brands based on real-time and unbiased intelligence gathered from the silent majority of their website visitors. Much of Baynote's growth in 2009 is attributed to the company's patented Collective Intelligence Platform™ being integrated into new customer-facing applications and marketing channels across multiple industries. Today, Baynote is widely used by Global 2000 companies in retail, media, travel, consumer electronics, high tech, and healthcare as well as government agencies to guide their customers to the most relevant content and products and identify trends in consumer sentiment - often months before the marketplace takes notice.

"Baynote's milestones and business trajectory in this economy are indicative of companies investing in solutions that demonstrate immediate ROI through harnessing on-site browsing and user sentiment patterns," said Baynote CEO Jack Jia. "We're thrilled to see how our customers are using Baynote's Collective Intelligence Platform™ to dramatically boost online conversions and leads, improve their support offerings, and better target their marketing efforts."

Baynote's solutions are being used by online marketers, e-commerce managers, media professionals, and web teams to power recommendations and social search for products, content, support, e-mail and mobile.

"We saw a dramatic increase in cross-sell revenue within weeks of adopting Baynote's Collective Intelligence Platform," said Dmitri Siegel, managing director, UrbanOutfitters.com. "The results far exceeded our expectations. Our ability to understand and relate to our customers lies at the heart of our success and Baynote provides an invaluable service in that regard."

About Baynote
Launched in 2006, Baynote's Collective Intelligence Platform™ delivers on-demand recommendation technology and social search. Baynote's SaaS solutions are easy to implement on top of existing infrastructure that increases online revenue, leads, and impressions. Baynote delivers billions of recommendations each month to hundreds of leading eCommerce, media, and enterprise customers such as Expedia, Intuit, Motorola, NASA, Symantec, and Urban Outfitters. For more information, please visit http://www.baynote.com.

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Carlos Carvajal
Baynote, Inc.
(408) 213-9623
Email >