IHB Reduces Interline Settlement Claims 90 Percent by Switching to ShipXpress Concur

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Indiana Harbor Belt RR (IHB) the largest switch railroad in the United States implemented ShipXpress Concur Freight Revenue Management System and realized a 90% reduction in Interline Settlement claims. ShipXpress® provides shortline railroads its RailSync suite of products that automates daily operations.

Indiana Harbor Belt Railroad (IHB), is the largest switch carrier in the United States, exchanging daily with 16 other rail carriers. Based in Hammond, IN, IHB operates in the greater Chicago and Northwest Indiana area implemented the ShipXpress RailSync® Concur freight revenue management system in January 2009.

"ShipXpress was very open to enhancing Concur to meet our needs," said Michael Rader, IHB's Senior Director of Revenue Accounting. "With the implementation of the Concur system, we realized a 90% reduction in 1st quarter claims as compared to last year 1st quarter figures.

RailSync Concur is a web-based application that interfaces with Railinc's Interline Settlement System (ISS), the rail industry's processing hub that facilitates the electronic exchange of freight settlement between interline railroads.

"Our web-based applications allow us to very nimbly and responsively address our customers' concerns," ShipXpress Chief Executive Officer Charith Perera said.

ShipXpress is a leading provider of web-based rail logistics software and services, including the RailSync suite of Command, Mobile Command, Concur and Control modules designed to automate daily operations of shortline and regional railroads.

RailSync complements ShipXpress' signature ShipX® suite of rail-focused logistics applications which includes fleet management, freight rate management, detention, repairs, accounting and auditing services for industrial shippers, receivers and railcar owners. ShipX is used by many Fortune 500 companies in the chemical, agriculture, and forest products industries.

About ShipXpress
ShipXpress, founded in 2000, is a premier provider of web-based logistics visibility and management software and service solutions for railroads, rail shippers and railcar owners. Based in Jacksonville Beach, Florida, ShipXpress is an independent and privately owned company. For more information about ShipXpress or its products, visit http://www.ShipXpress.com.

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John Ficker
ShipXpress
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