The interesting thing is that these tools and methods can be applied in other organizations even where
Chicago, IL (PRWEB) September 3, 2009
Lightspeed Research - The Foresight Group, a global provider of innovative employee survey solutions, 360 surveys, and manager feedback surveys, announced today the early fall schedule for their Foresight Connection Educational Webinar Series.
The first of these webinars titled: Achieving Competitive Excellence-Engaged Employees Lead the Way is scheduled for September 22, 2009. United Technologies Corporation's ACE (Achieving Competitive Excellence) program will be the focus. Speakers Patricia Muldoon, Survey Practice Leader, United Technologies Corporation, Elizabeth Frechette, Center of Excellence for Engagement & Learning, Pratt & Whitney, and Sharon Parker, Director, Senior Consultant, Lightspeed Research-The Foresight Group will discuss how ACE tools and methodologies have been used to improve employee survey scores and build accountability into the action planning process.
"Most employee surveys are deployed as part of a Human Resources process. HR "owns" the survey and is responsible for follow up and action planning." says Sharon Parker, Senior Consultant at Lightspeed Research-The Foresight Group. By employing ACE tools and methodologies, which are similar to Six Sigma, UTC and Pratt and Whitney have been able to take the employee survey out of the hands of the HR department and into the hands of the managers - the people who really own and manage the results. ACE provides a common language that all managers in the organization understand. The ACE tools provide operational standards that managers can apply to the employee survey process and gives them a set of guidelines for analyzing their results and creating action plans. Managers are held accountable for improving performance and employee engagement scores are included on their ACE Scorecard along with other business metrics. Parker continued, "The interesting thing is that these tools and methods can be applied in other organizations even where "standard work" isn't a part of the lingo."
The second webinar in the fall series titled The Buzz is Biz-Communicating Business Strategy for Breakthrough Results is scheduled for October 15, 2009. Featured speakers Chris Gay and Michelle Mahoney, both Principals and Co-Founders of Bridge Consulting, will focus on the importance of ensuring employees understand the business strategy and how it relates to the larger marketplace. Insights on creative ways to energize employees and truly engage them in the strategy as well as defining and supporting the leaders' role in communicating effectively will also be shared.
Human resources and management professionals are encouraged to attend these complimentary, one hour webinars. Previous webinars in this series have been approved for recertification credits from the Human Resources Certification Institute (HRCI). These webinars are an excellent, complimentary educational opportunity to learn from some of the best in the industry and obtain recertification credits.
Lightspeed Research - The Foresight Group
Lightspeed Research - The Foresight Group, a WPP (WPPGY) company in the Kantar Group, is a leader in survey research, consulting and technology. The Foresight Group helps global companies convert employee and customer survey data into actions that create a more engaged high performance workforce and increase customer loyalty.
The company's expertise in employee engagement, high performance organizations, and extensive normative benchmark data, delivered through a proprietary ASP survey technology, has made them an industry leader in employee research.