More Small Collision Repair Shops Feel Business is Improving

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Web-Est releases new survey results of the small collision shop market; 40% of those surveyed responded business has improved from a similar survey conducted 4 months ago.

Web-Est, LLC, a provider of Collision Repair Estimating Software, announced results of a follow-up survey taken on market conditions affecting the small collision repair segment of the industry. The survey indicated most shop owners feel business conditions for the small shop market has improved from the last six months compared to current sales & revenues.

In a similar survey taken in May of this year, 27% stated business had improved over the previous year compared to 40% in the survey taken from September 5th to September 9, 2009. The change represents a 13% increase. 36% of those surveyed in the new survey responded that there had been no change; this is down by just over 3% in May. In other results, the number of shops who responded their business was "worse" back in the May survey, came down by 10% in the recent survey. Potentially another sign overall business is improving.

However, the survey also demonstrated a growth in those who felt business would return to the same "Pre-Economic downturn" levels any time soon or ever for that matter. The September survey showed a growth of nearly 10% who felt the recovery would take longer, not fully returning until the end of 2010, with 12% predicting business would never return to those levels; this is a growth of 6%.
The most recent survey taken in September included over 800 shops. Of the respondents, 85% identified themselves as having four or less employees.

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JR Seidel
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