The enhancements we made to WebSource CPQ V8 were driven by our customers' requests and our focus on constantly improving the customer experience. With our multi-tenant platform all of our customers simultaneously reap the benefits of enhancements designed for any customer - this is only possible with a true Software-as-a-Service application as represented in WebSource CPQ.
Milwaukee, WI (PRWEB) September 15, 2009
Webcom, Inc., the leader in simplified quote-to-order enablement for the selling of complex products and services, announced today the availability of version 8.0 of its market leading WebSource CPQ (Configuration, Pricing, Quotation & Proposal) solution. The new release continues to demonstrate the leadership Webcom brings to the market in terms of both end-user capabilities and administration ease of use, set-up and ongoing maintenance.
"Product options continue to become more complex and sales reps are under increasing competitive pressures to satisfy the needs of their customers immediately," said Aleks Ivanovic, CEO and founder of Webcom, Inc. "This requires not only a transaction platform, but a collaboration platform, as well. With WebSource CPQ, collaboration is a snap: sales professionals can now send quotes to their customers, where they will be able to view the quote, accept the quote, reject the quote, or request changes."
Based on client feedback, requests and implementation work done with our CRM partners, WebSource CPQ V8.0 provides significant new user and administrative enhancements. The new user and administrative enhancements are focused in areas that include collaboration, social networks, flexibility and administration ease of use, such as:
- Communication and collaboration with users through Webcom's customer portal
o Request and/or vote for new features, give us feedback, learn what is new in upcoming releases, etc.
- Customer Quote Collaboration and Acceptance
o "Go Green", send a link to your quote/proposal. Enable collaboration with your customer (accept or reject the quote, request changes, etc.). Reduce the sales cycle by automatically notifying your users when the quote/proposal is being viewed.
- Social Networks in Product Pages
o Include Facebook product review widget in product details page. Facilitate product reviews, create buzz about your products, bring "community" to your products and services.
- Attribute Container
o Allow for dynamic expansion of sets of attributes in an easy, intuitive way, such as servers in a rack or dependents on an insurance plan.
- Unlimited custom fields for users and customers
- Product setup wizard enhancements
- Spanish and French translations
"The new release of V8 of WebSource CPQ has refined the Product Setup Wizard (PSW) from the initial release of this wizard in V6," said Robert Fill, Marketing Information Specialist at ABB. "Some nice touches have been added to help reduce work in the future, from sort ranking of attributes to greater flexibility in viewing attributes in the responder."
WebSource CPQ http://www.webcominc.com/cpq_quote.html is designed to help drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Requiring nothing more than a web browser, WebSource CPQ allows sales people, channel partners and consumers to easily and skillfully configure, price, quote and propose products/services.
"The release of WebSource CPQ V8 further strengthens our leadership in the multi-tenant configure-price-quote marketplace," stated Chris Lesar, Executive Vice President of Webcom. "The enhancements we made to WebSource CPQ V8 were driven by our customers' requests and our focus on constantly improving the customer experience. With our multi-tenant platform all of our customers simultaneously reap the benefits of enhancements designed for any customer - this is only possible with a true Software-as-a-Service application as represented in WebSource CPQ."
About Webcom, Inc.
Webcom, Inc. provides software solutions that simplify the complex and helps you attain your business goals. Obtain more business by simplifying the quote-to-order process for the selling of complex products and services. Requiring only a browser, WebSource CPQ allows customers to configure, price, quote and propose their offerings across multiple sales and distribution channels, anytime, anywhere. WebSource CPQ addresses the guided selling, proposal generation and multi-level channel management tasks associated with sales configurators, as well as handling the traditional bill of material, routing and diagram generation tasks frequently associated with product configurators. Retain your customers by simplifying case management with ResponsAbility: you've always had the responsibility, now you have the ability to respond. The solutions help drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Companies utilizing Webcom's products and services include Rockwell Automation, NEC Europe, Corning Cable Systems, Easynet (a BskyB company), Grayhill and Broan-NuTone. Founded in 1997, Webcom is a privately held corporation headquartered in Milwaukee, Wisconsin with offices in the USA and Europe. For more information, visit Webcom at http://www.webcominc.com or call 414-273-4442 (toll free 877-508-6323).
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