Even though the economy is rough, DPS has experienced nothing but growth
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Arlington, VA (PRWEB) September 21, 2009
Dependable Process Servers (http://www.legalservicenow.com ) has turned their revolutionary process service model into a successful business expansion. Just this past August, DPS branched out from process serving to offer a full range of legal services, including legal videography, court filing, expert skip tracing, witness tracking, research and document retrieval, and a virtual paralegal service. By establishing a solid reputation based on a simple ‘No Service, No Fee’ pledge, DPS earned the trust of their clients, who constantly demanded the company offer additional services.
"Even though the economy is rough, DPS has experienced nothing but growth," said Rob Kendall, CEO of DPS. “Our story is a testament to the power of good customer service to help company’s weather bad economic times. By speeding up the communication between process service company and the law firms, we have created demand for our services.'
Started in 2007, DPS has innovated by allowing its customers to communicate with their process servers in real time. Lawyers loved being no longer hostage to slow, inefficient communication and the company took off. DPS offered a simple credo -– 'We do what we say we are going to do. If we don’t, the service is free.' In an industry beset by problems, that pledge means a lot.
According to Kendall, “We have partnered with one of the industry's best client services software to streamline client communication channels. Our process servers are all required to update a file status on a daily basis. What that means to our customers is they have full access to the status of their job in real time. Rapid communication enables lawyers to make the most of their billable hours – not waste them waiting and wondering.'
For more information about DPS and their services, visit http://www.legalservicenow.com or call 888-377-0045.
Dependable Process Servers
service (at) legalservicenow (dot) com