As we gain new customers and service increased volume from our existing customers, the quality of our staff and the skill of our collectors are more important than ever.
Houston, Texas (PRWEB) September 17, 2009
United Recovery Systems, LP (URS), a leading first- and third-party accounts receivable management firm, announced the addition of Dr. Richard Faulk to its senior management team as Director of Recruiting and Training. He will be responsible for expanding, retaining and further improving the capabilities of URS' world-class collection staff.
"Dr. Faulk's role will help us continue our more than 30 years of success and drive the growth of our business," said Jim Kelleher, President of URS. "As we gain new customers and service increased volume from our existing customers, the quality of our staff and the skill of our collectors are more important than ever."
Reporting to Mr. Kelleher, Dr. Faulk will lead the development and implementation of improved training programs for new and experienced collectors. He will also implement advanced on-line tools to support recruitment and selection processes. His efforts will ensure that URS continues to attract the finest individuals to its collection and management positions.
Dr. Faulk has worked in the collections industry for over 25 years, first as Director of Training, Assessments and Recruiting at a business process outsourcing and collection firm, then as a consultant to collection agencies on matters related to recruitment, training, retention and evaluation. In 1984, he founded Faulk Consulting Services, a human resources consulting firm. In 2002, he founded People Decisions, Inc., a web-based personnel testing company.
Dr. Faulk holds a B.A. from the University of San Diego, a M.Div. from St. Meinrad Seminary, and a Ph.D. from United States International University (now Alliant University). He has been working in the field of industrial psychology for 30 years.
About United Recovery Systems
United Recovery Systems, LP (http://www.unitedrecoverysystems.com), provides accounts receivable management services to the nation's leading credit grantors. Founded in 1977, URS is privately held and headquartered in Houston, Texas. It operates six facilities in Texas, Arizona, Oklahoma and Monterrey, Mexico.
URS is currently accepting applications for new and experienced collectors. To learn more, click here.
National Marketing Director
United Recovery Systems, L.P.
Phone: 713-977-1234 x3718