Once the process framework is implemented, the right tools and technology help to enforce ongoing governance, improve compliance and reduce costs.
Greenbelt, MD (PRWEB) September 17, 2009
OAO Technology Solutions, Inc. (OAOT), a global leader in managed Information Technology (IT) solutions is a silver sponsor of the itSMF USA Fusion 09 IT service management convention, Sept. 20-23, 2009 at the Gaylord Texan in Grapevine, TX. Celebrating its ninth year, the itSMF USA forum brings together the best minds in service management to share best practices and innovative strategies for continuous improvement.
OAOT is recognized for highly skilled teams, repeatable processes and managed IT services expertise that provides measurable returns on business value. For example, one of the world's leading technology companies selected the Company to analyze and document the gaps across their existing service management processes and to tailor the methodology to specifically address their data center management environment. OAOT delivered a phased process framework that produced a $900,000 cost savings within the first three months, and facilitated the customer's ISO 20000 certification goal within six months.
"A successful project implementation begins with a thorough understanding of the organization's objectives and the alignment of business needs to the IT portfolio," said OAOT Chief Technology Officer Cameron Chehreh. "Once the process framework is implemented, the right tools and technology help to enforce ongoing governance, improve compliance and reduce costs."
"It takes the right combination of experience, processes and tools to unlock the real value of IT Service Management," stated Kevin Lloyd, OAOT vice president, Sales and Marketing. "We address complex business challenges with skilled professionals who provide the most effective management of IT Services in terms of efficiency and overall return on investment."
For more information, visit http://www.oaot.com/itsmf.
About OAO Technology Solutions, Inc.
OAOT (http://www.oaot.com) is a global leader in Managed IT Services and Solutions to Fortune 500 corporations, global outsourcers and government agencies. The Company's global expertise includes application outsourcing, data center and infrastructure management and staffing solutions. Headquartered in Greenbelt, Maryland, our 1,600 worldwide employees are located throughout the United States, Canada and Europe.
Copyright 2009 by OAO Technology Solutions, Inc. ® All rights reserved.
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