Corporate Counseling Associates, Inc. Examines Healthy Work Cultures That Mitigate Workplace Violence

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Human capital consulting firm helps employers watch for warning signs, take precautions and reduce risks.

An organization’s true character is revealed in bad times

Workplace violence is a year-round threat, but the recession has triggered a wave of high profile employee incidents. Office suicides climbed 28 percent in 2008 relative to the prior year, while shooting sprees and assaults have become headline news. Other “aggressive” reactions to workplace stress include intentional misinformation, subterfuge, theft and absenteeism.

A new white paper from Counseling Associates (CCA) says that organizations are scrambling to reduce the threat, but many fail to address the larger issues that contribute to workplace violence: how healthy is their overall work culture? Do employees have the resources they need?

Titled “Healthy Organizations Mitigate the Risk of Violence,” the paper will help employers do the following:

  • Communicate a workplace violence policy & develop employee communications to reinforce the message.
  • Establish procedures for reporting incidents of violence.
  • Define and create a Threat of Violence (TOV) Team consisting of a cross-section of departments.
  • Establish organizational mechanisms to prevent violence.
  • Spot the typical warning signs of potential violence.
  • Use external and internal communications in response to harmful incidents.

The paper is authored by Thomas Diamante, Ph.D., senior vice president of human capital management for CCA. It’s available for free download at CCA, a human capital consulting firm, provides EAP & work/life consulting and services, training and employee support services such as change management, health and wellness initiatives, and human resources strategy.

“Lack of resources is a catalyst that typically drives an employee with a propensity to be violent over the edge,” says Diamante, an HR strategist, author and organizational change expert. “The sad reality is that many people who are anxious in these times are ill-equipped emotionally and may resort to undesirable, counterproductive or perhaps violent measures. Counterproductive behaviors include actions that are bad for the organization, bad for themselves and bad for their co-workers. If support systems aren’t in place, such acts are an ever-present threat.”

“An organization’s true character is revealed in bad times,” he adds. “The most important characteristics of a healthy organization are strong employee engagement, the ability to discriminate between useful and destructive conflict, the presence of mechanisms to resolve group conflicts, and a collective sense of working toward a shared vision. These components breed a “resilient” culture so that the organization can withstand the hits that a recession or any traumatic event delivers.”

About Corporate Counseling Associates
CCA manages critical people issues that place organizations at risk. In business for 25 years with over 250 top-tier accounts, CCA brings a full-time staff of industrial and organizational psychologists, clinical social workers/psychologists and counseling professionals to solve human capital-based business problems. CCA’s integrated human capital consulting service offerings are: EAP & Work/Life, Learning & Development and Coaching & Organizational Consulting. For more information, call (212) 686-6827 or visit CCA’s Web site at

This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: on behalf of the company listed above.


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Georgia Critsimilios
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