Cloud Computing to Transform the Phenomenon of Outsourcing in 2010, Reports Black Book Research

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The lack of technology spend over the last two years and the pessimistic global financial crisis has ushered in a high growth marketplace for cloud computing. The economic recovery is driving capital expenditures for building individual infrastructure, creating the next opportunity in shared infrastructure or cloud computing. The Black Book of Outsourcing's annual survey of global industry users identifies the top performers in Cloud Computing customer satisfaction.

The Information Technology field has seen a transformation in the way business is conducted this year. Cloud Computing has emerged to address several issues associated with the growth of internet connected devices. With a user- focused model, Cloud Computing is highly efficient and offers a rapid delivery and exploded in 2009.

Black Book's research predicts that spending on `cloud services' is expected to grow over five times that of traditional on-premises information technology in 2010.

"Cloud computing is a paradigm that is composed of several strata of services. These include services such as infrastructure as a service, storage as a service, platform as a service and software as a service (SaaS). Different cloud providers have developed various access models to these services." according to Scott Wilson, Managing Partner of Brown-Wilson Group, a division of the international research firm Datamonitor.

The access to these services is based on standard Internet protocols such as HTTP, SOAP, REST, XML and the infrastructure is based on widely-used technologies including virtualization, hosting. Cloud computing is the maturation and coming together of several prior computing concepts such as grid computing, ASP, server hosting, utility computing and virtualization.

Akamai captured the #1 overall ranking in Full Service IAAS - Cloud Provider Outsourcing Suppliers. Rackspace, Google, VMWare, Sun Microsystems, Amazon, IBM Global, Yahoo!, AT&T and Engine Yard completed the top ten client experience ranked vendors on eighteen key performance indicators.

Over 600,000 individuals are invited to participate annually (including C officers of the Fortune 2000, Inc 500, institutional members and officers of various professional organizations, subscribers of our media partners and previously validated survey participants). Non-invitation receiving participants must complete a verifiable profile, utilize valid corporate email address and are then included as well. Over 28,000 users were validated in the 2009 ranking process.

The Black Book survey web instrument is open to respondents and new participants each year from March 1 - May 7 at or


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