The IAPSP Inaugural Conference for Private Service Set to Commence on 9 October 2009

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The International Association for Private Service Professionals (IAPSP) has released the schedule and workshop lineup for its inaugural conference "The Secrets of Service" 9-11 October 2009 in Dallas, Texas.

With just two weeks to go, the International Association for Private Service Professionals (IAPSP) has released the final schedule and workshop lineup for its inaugural conference "The Secrets of Service" 9-11 October 2009 in Dallas, Texas. Executive-level domestic staff members across all disciplines of Private Service will convene for an event that is designed as an educational, leadership and networking conference. The conference promotes professionalism, superior management skills and service expertise- qualities that are required to successfully serve a modern high net worth client.

According to David Bertnick, President of the IAPSP, the Private Service Community has been struggling to come together for years and attending an annual event is a proactive way to change that. "Something special happens when we connect with our peers face-to-face at such an event. We feel deeply understood, question why we waited so long, and discover just how much we can help each other throughout the year. That type of kinship is standard on most career paths and absolutely necessary for any professional to survive."

Highlights of the Conference Include:

Roundtable Discussions
Scheduled to begin at 2:00pm on Friday, these will include a variety of intriguing and concurrent topics designed to serve as icebreakers for attendees and to address relevant issues facing private service professionals and their support organizations. Topics include:

  •     Healthcare for Private Service
  •     Setting Ethical Boundaries
  •     Time Management
  •     Continuing Education
  •     Working as a Community of Peers

Day two will include a full schedule of interesting and educational workshops covering current topics and facilitated by known experts in their fields. A sample of the workshop topics includes:

  •     Mitigating Medical Emergencies - Dr. Dan Carlin, World Clinic. What can the household professional do to lessen the severity of a home medical emergency? Learn from a leader in emergency services.
  •     Knowledge is Power - Stephanie Breedlove, Breedlove & Associates. Here you will learn the key elements and concepts used to manage HR, Tax and Payroll issues for any size household staff.
  •     A Celebrity Assistant's Secret to Success - Bonnie Low-Kramen, Personal Assistant. Find out how to effectively manage your time and juggle multiple projects or employer requests without going crazy in the process!
  •     Image and Ethics in Private Service - Vicky Horner, Professional Domestic Institute and Services. Sustaining the right attitude, and setting and keeping appropriate boundaries can be a challenging. During this workshop you will learn an effective remedy for yours.
  •     Risk Management - Christie Alderman, Chubb Personal Insurance. Loss comes to every estate. Find ways to manage the effect and lessen the severity by putting proven techniques to work for you.
  •     Interviewing Skills - Donna Shannon, Coyote Visions Management. Interviews are tough for everyone. Learn valuable skills and practice your new techniques during this eye-opening workshop.
  •     Advances in Home Technology - Blake Jackson, AMX. Learn about new home automation technology and the latest must-haves from the world of electronic devices and assistants.

A Resource Expo
A Vendor Marketplace will showcase exciting and useful vendor products and services. From essential home management and maintenance products, to the unique and creative "must-have" gift items requested by the employer, each can be found in the Vendor Marketplace. Many such purveyors have contributed product samples for the attendees to enjoy throughout the event. Limited sponsorships are still available for the event.

An Award Dinner
Saturday evening will close with a seated dinner and an award ceremony to honor those who have made special contributions to the private service community. Five awards have been selected for this inaugural event, and the honorees include;

  •     Lifetime Achievement - Mr. Ivor Spencer (posthumous)
  •     Community Builder - Mr. Steven Ferry
  •     Pillar of the Community - Aunt Ann's Agency
  •     Private Service Philanthropist - Dr. Dan Carlin
  •     Volunteer of the Year - Ms. Sayre Darling

The dinner will include live entertainment by a local jazz/blues/country band, The Texas Gypsies, who are said to capture the essence and vibrancy of a new Texas.

Special Appearances
Several special appearances are slated for the event - beginning with a keynote speech by Barry Berglund, of Berglund and Associates. Mr. Berglund is a world-renowned speaker on the topic of executive leadership. His speech titled "Leadership Lessons for Those in Service" will share the key elements found in any leader, even those in compliant roles. Dr. Jim Taylor, of The Harrison group and Co-Author of the book "The New Elite, Inside the Minds of the Truly Wealthy" will be on hand throughout the day to chat with attendees about current trends in the Luxury Market and will then participate in a Q&A to close the afternoon's events. More surprises are in store for attendees, though not finalized at the time of this release.

Who Should Attend
In its first year, "The Secrets of Service" has attracted private service professionals from as far away as Italy, England, Nepal and the Hawaiian Islands. The event is open to the public and Registrants include Estate Managers, Property Managers, Butlers, Personal Assistants, Household Managers, Estate Management Couples, Managing Chefs and their staffing agents and educators.

Registration Information
Membership in the IAPSP is not required to attend the event. Friday's roundtables do not require registration. The registration fees range from $340-$425 USD depending on membership status with the IAPSP and other organizational affiliations. Additional fees are required for networking dinners, and hotel accommodations. Our conference venue is the four-star Fairmont Hotel, which is offering deeply discounted room rates to conference attendees. Further details, a complete schedule and registration forms can be found online at:

About the IAPSP:
Established in 2006, the IAPSP is as a non-profit, member-based, trade association focused on providing a platform for developing professionalism and leadership skills in the delivery of estate service. It works to increase confidence, competency and skill by engaging its members in leadership opportunities, providing peer-to-peer networking and sharing common service knowledge within its ranks. The IAPSP draws on the experience and wisdom of its membership, while acknowledging the importance of distinctive skill-sets and embracing new trends in service technology.

Contact Information:
David Bertnick, Chair
IAPSP Conference Committee
(213) 220-3788


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David Bertnick
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