Confused.com Comments on E.ON's Change to its Billing Process

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E.ON to bill some customers monthly instead of quarterly.

E.ON has today announced that, with immediate effect, customers who are acquired on a cash or cheque payment method will be billed monthly instead of quarterly. Gareth Kloet, Head of Energy Prices at Confused.com comments;

"Today's announcement is a brave move by E.ON as it could be interpreted as simply a manoeuvre designed to improve cash flow. However, it should be embraced by customers as a way to gain greater control and visibility of their energy bills.

"Receiving a bill every month will hopefully encourage customers to become more aware of their consumption and therefore how much they spend, which are the key tools for budgeting. Frequent billing should also encourage customers to read their meters so that they can start paying for what they use, instead of always paying an estimated bill.

"Once customers fall into the habit of receiving and paying bills monthly, it's a much smaller step toward paying by direct debit which has proven time and time again to bring larger discounts.

"Having a greater understanding of the amount of gas and electricity they use, can also help people to review whether they are currently on the best tariff and with the best provider for their personal circumstances. Customers should regularly review who they are paying to provide their energy, to see if they can do better. A Consumer Focus accredited site like Confused.com will show all the tariffs from all the providers to make shopping around and energy comparison easy."

For further information please contact:
Press office, Confused.com: 02920 434 398
Gareth Kloet, Head of utilities Confused.com: 02920 434 268 / 07966 722 063

About Confused.com:
Confused.com is one of the UK's biggest and most popular price comparison services. Launched in 2002, it generates over one million quotes per month. It has expanded its range of comparison products over the last couple of years to include car insurance, home insurance, travel insurance, pet insurance, van insurance, motorbike insurance, breakdown cover and energy, as well as financial services products including credit cards, loans, mortgages and life insurance.

Confused.com has all of the 'big six' energy providers on its panel, customers can save £250* on their annual energy bill by switching with Confused.com

Confused.com is not a supplier, insurance company or broker. It provides a free, objective and unbiased comparison service. By using cutting-edge technology, it has developed a series of intelligent web-based solutions that evaluate a number of risk factors to help customers with their decision-making, subsequently finding them great deals on a wide-range of insurance products, financial services, utilities and more. Confused.com's service is based on the most up-to-date information provided by UK suppliers and industry regulators.

Confused.com is owned by the Admiral Group plc. Admiral listed on the London Stock Exchange in September 2004. Confused.com is regulated by the FSA.

  • Confused.com customers saved an average of £252.37 on their annual energy bill in 2008.

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Victoria Leyton
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