Baynote Recognized for Innovative Approach to On-demand Recommendations and Social Search

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KMWorld names Baynote Collective Intelligence Platform as a Trend-Setting Product for second consecutive year.

The Baynote Collective Intelligence Platform once again stood out to judges for its unique approach to helping companies instantly capture and act on the implicit, unbiased feedback from the silent majority of their website visitors.

Baynote, the leader in personal and intent-driven recommendations for Global 2000 and e-commerce organizations, today announced that its flagship product, the Collective Intelligence Platform™, has been acknowledged by KMWorld as a 2009 Trend-setting Product of the Year. This is the second consecutive year that Baynote has been recognized as the only trend-setting recommendation product by KMWorld. Launched in 2003, KMWorld's Trend-Setting Products of the Year are chosen by a mix of editors, analysts, system integrators, end-users and vendors. Other notable trendsetters include Adobe, Apple, Citrix, Endeca, Google and IBM.

"Many of our readers use recommendation and social search technologies to increase online revenues, improve support, and ultimately better target their customers," said Hugh McKellar, KMWorld editor in chief. "The Baynote Collective Intelligence Platform once again stood out to judges for its unique approach to helping companies instantly capture and act on the implicit, unbiased feedback from the silent majority of their website visitors."

The Baynote Collective Intelligence Platform allows businesses to deploy personalized recommendations and social search across multiple digital channels, including Web, email and mobile, while providing a single point of management. The Baynote Collective Intelligence Platform is widely used by hundreds of global companies in retail, media, travel, consumer electronics, high tech, and healthcare as well as government agencies to guide their customers to the most relevant content and products online and pinpoint trends in consumer sentiment. By tapping the collective intelligence of their site visitors, these companies benefit from massive lift in site engagement, online revenues, productivity, and customer satisfaction.

For more information on the Baynote Collective Intelligence Platform, please visit http://www.baynote.com/technology/platform/. To learn about the emerging market of collective intelligence, log on to Baynote's blog at http://www.baynote.com/blog/.

About Baynote
Launched in 2006, Baynote's Collective Intelligence Platform™ delivers on-demand recommendation technology and social search. Baynote's SaaS solutions are easy to implement on top of existing infrastructure that increases online revenue, leads, and impressions. Baynote delivers billions of recommendations each month to hundreds of leading media, enterprise and e-commerce companies, including 14 of the Internet Retailer Top 500. Customers include Expedia, Intuit, Motorola, NASA, Symantec, and Urban Outfitters. For more information, please visit http://www.baynote.com.

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Bill Bourdon
Bateman Group for Baynote
(415) 503-1818
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