If we have a good offer, we want people to know about it immediately so that we can get people into the store quickly. With text we can reach all our customers in one big hit, which is perfect for us.
(PRWEB) January 21, 2009
(Vocus) January 21, 2009 -- Leading mobile marketing firm https://www.textlocal.com/ has recorded a massive increase in the number of fast food outlets signing up for their online SMS text service during 2008. The majority of fast food outlets are using the Textlocal service to send out special offers and promotions to existing customers.
A group of five West Midland Subway franchises have had huge success with their text promotions, sending out promotional meal deals to existing customers. Andrew Paterson, owner of Kidderminster Subway claims that the typical response to their text campaign is 15%, which is cited as 4 times higher than the average response rate from direct mail. Paterson states that the main reason for Subway’s text success is due to the quality of the promotions on offer and the speed and reach in which they can be relayed “If we have a good offer, we want people to know about it immediately so that we can get people into the store quickly. With text we can reach all our customers in one big hit, which is perfect for us.”
Raj Shanmuga, owner of pizza outlet Papa John’s in Northolt agrees that it is all a matter of response rates. “With text credits costing only 4p and an average response rate of 20% we think text communication is very good value.”
Another key feature driving the popularity of text is its power as a viral marketing tool, with text having the ability to reach much further than the initial recipients alone. Mobile Marketing Magazine reports that it is common for people to forward text promotions onto their friends, which results in even greater penetration for free. This may be another contributory factor to the particularly high response rates within this sector.
Other fast food outlets using Textlocal’s SMS service include Dominos, Perfect Pizza and a number of Indian and Chinese restaurants who send out bespoke text promotions on a regular basis.
Textlocal MD Darren Daws believes that text is ideal for fast food outlets. “Text is ideal for food outlets needing a quick fix to pull customers through the door. If an outlet has customer data then they should use it, whether it be for sending out sales promotions, meal deals or relaying opening times, there is no quicker, easier and direct route to customer pockets.”
For further editorial information and requests for interviews or high resolution images contact Marketing Assistant - Kathryn Mann at Textlocal on 0845 009 3188 or email kathryn.mann(at)txtlocal.com
Notes to editors:
http://www.textlocal.com was launched in 2006 and is now the one of the UK’s leading business SMS text messaging companies behind many of the short messaging text numbers on television today - 60777. https://www.textlocal.com/ has clients from a wide variety of sectors including Blacks Leisure, Subway, Papa Johns, Dominos Pizza, Hartwell PLC, Europ Assistance, Nationwide and AXA Insurance.
Textlocal offer a range of services for a variety of organisations including pubs delivering “2 for 1” offers to local customers, bands making direct contact with fans, theatres growing an opt-in customer list to announce last minute tickets and Dentists and mechanics sending appointment reminders by text.