We found that to give our customers the best product available, we needed to directly interact with our customers to better understand their needs and address their questions. Our customers are the innovators and we will support them by providing the best support possible
San Jose, CA (PRWEB) October 26, 2009
CyberGlove Systems LLC, makers of the CyberGlove® family of data glove and haptic devices, in an effort to better serve their customers and pique interest in prospective users, has implemented an online question and answer support forum. Registered users can ask CyberGlove, CyberTouch, CyberGrasp and CyberForce hardware and VirtualHand software related questions and also submit feature requests and possible enhancements to friendly support staff.
"We found that to give our customers the best product available, we needed to directly interact with our customers to better understand their needs and address their questions. Our customers are the innovators and we will support them by providing the best support possible," said Faisal Yazadi, CEO of CyberGlove Systems. "I look forward reading our customers' questions and comments and I want everyone to know I will be on the forums interacting with everyone on there, whenever I can."
To visit the support forum, please click on the CyberGlove Systems forum link.
About CyberGlove Systems LLC:
CyberGlove Systems is the worldwide leader in data glove technology and offers the most sophisticated hand-centric motion capture solutions in the marketplace. CyberGlove Systems' products include four different data glove solutions (CyberGlove®, CyberTouch®, CyberGrasp® and CyberForce®) and its VirtualHand Software Development Kit (SDK). Its products allow users to capture detailed finger, hand, and arm movement in virtual reality, allowing users to interact with digital objects in virtual reality.
CyberGlove Systems technology benefits customers by allowing them to more quickly prototype and animate in virtual reality thereby saving them both time and money. Furthermore, CGS is the only data glove solution offering both kinesthetic force and vibrotactile feedback. This haptic technology benefits customers by simulating realistic physical forces such as gravity and touch for industrial engineering, military, and academic research applications. CGS customers include Fortune 500/Global 500 corporations, government agencies, and universities in the U.S., Europe, Asia, Middle East and South America.
Established in 1990, the CyberGlove® Systems family of products remains the most trusted and widely used data glove solution today with the very best customer support. In 2009, the CyberGlove business was divested by its former parent company, Immersion Corporation. The base CyberGlove® system is a wireless data glove that accurately captures the movement of a user's fingers and hand, and, in conjunction with the software, maps the movement to a graphical hand on the computer screen, allowing users to "reach in and manipulate" digital objects as if they were physical objects. The most sophisticated product, the CyberForce®, adds whole-arm force feedback allowing users to experience the complete sensation of object manipulation in virtual reality.