TCS Associates: A Sign Language Interpreting Agency Launches New Video Remote Interpreting (VRI) Service called TCSterps On-Demand

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TCS Associates has launched TCSterps On-Demand, a comprehensive Video Relay Interpreting (VRI) service providing Sign Language Interpreting for Deaf/Hard-of-Hearing people throughout the United States and Canada.

TCS Associates has served the deaf community since 1982, and several of its employees are all long time practitioners. Now the group's expertise can be available to rural areas and in spontaneous situations, where onsite interpreters are hard to find.

TCS Associates, (http://www.TCSassociates.com ) a total solutions provider for people with Disabilities, has launched TCSterps On-Demand, a comprehensive Video Relay Interpreting (VRI) service providing Sign Language Interpreting for Deaf/Hard-of-Hearing people throughout the United States and Canada.

TCSterps On-Demand VRI service is an easy-to-use on-demand system that uses the latest Internet videoconferencing and web-based technologies to access sign language interpreting services without an interpreter on-site. Instead of having an interpreter physically present with the Deaf/Hard-of-Hearing and hearing parties, the interpreter is located at one of TCS Associates offices and facilitates communication remotely via video.

"No longer does a hospital have to wait hours for a live interpreter to arrive at 3 am on Christmas or New Year's Eve in a snowstorm. No longer does the hospital have to commit to long term leases of rapidly obsolete, heavy, bulky equipment. No longer does the hospital have to commit to minimum usage requirements. TCSterps On-Demand VRI service is available on a PC, laptop or TV," says Carissa Aiello of TCS Associates.

Individuals, organizations, hospitals, schools, and state and federal agencies can now easily fulfill the requirements of the Americans with Disabilities Act (ADA) and No Child Left Behind by subscribing to the TCSterps On-Demand VRI service. This new interpreting service uses highly skilled certified interpreters, a scarce resource, and its efficiencies can actually save individuals and organizations money.

CEO, Myrna Aiello explains, "TCS Associates has served the deaf community since 1982, and several of its employees are all long time practitioners. Now the group's expertise can be available to rural areas and in spontaneous situations, where onsite interpreters are hard to find."

TCS Associates has developed an easy to set up process that does not require extensive technical knowledge. In the past, using videoconferencing technology was a technically complicated process. Users had to set up dedicated ISDN lines, configure routers and videoconferencing technology. With just a computer, webcam and a high-speed broadband connection, customers can be up and running in no time with the TCSterps On-Demand VRI service.

The service is also available on small desktop devices or mounted on a wall to save floor space. With one click the organization, federal agency, hospital, pharmacy, health care provider, immigration or law enforcement officer, courtroom, school, post office, bank, etc. can access a live interpreter.

Presently, TCS Associates is using VRI to provide services to clients in state and federal agencies and educational institutions, as well as organizations in both the public and private sector.
For more information on TCSterps On-Demand VRI Service, please contact Carissa Aiello at (240) 292-7620.

ABOUT TCS ASSOCIATES:
TCS Associates, (http://www.TCSassociates.com ), a Washington D.C total disability solutions firm, founded in 1982, is built upon the theory that information and technology should be accessible to all people. We believe that Assistive Technology and Communication Solutions can help all people excel in the workplace, education, and personal settings. We strive to educate manufacturers, organizations, and the general public on the importance of Assistive Technology and Communication, and we are committed to supporting them by providing our products & services.

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Carissa Aiello
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