Houston, TX (PRWEB) October 1, 2009
FutureView Technologies announces the adoption of InterActive Operator at Millennium Marketing Inc. (MMI), a leader in the Subscriptions Sales / Service industry.
According to FutureView's CEO, Jason Pace, "InterActive Operator is the natural evolution in organizations' challenge to achieve the ultimate customer experience. The personal touch with a visual connection is just a click away for customers of MMI." InterActive Operator only required the agents at MMI call centers to install a webcam and they were ready to take live video calls from their customer's website. Once connected, the agents are able to bring up other websites, forms and billing information for the customer to see.
Robert Killory, MMI's CTO, states "InterActive Operator offers key advantages to our business. The level of understanding and trust gained by visual communications aids in customer satisfaction, as 60% or more of communications is through eye contact and body language. Another major advantage is the ability to implement InterActive Operator over innovative platforms, such as retail kiosks, allowing us ground-breaking advantages in our industry."
About Millennium Marketing Inc.
Millennium Marketing Inc. (MMI) is a subscriptions sales and management company focused on servicing magazine consumers through the effective balance of human resources and technology. Ensuring the satisfaction of the consumer, both with our service and the value of their magazines, is the primary focus of MMI.
About FutureView Technologies
FutureView Technologies is a global leader in video agent technologies and services that enable enterprises to easily create more personal, profitable sales and customer service relationships. All of FutureView's products are pending patent approval, based on our proprietary, IP-based video development toolkit. FutureView Technologies Global Headquarters is in Houston, Texas. Other locations include, Glasgow, Scotland; London, England and Washington D.C. For more information about the InterActive Operator system visit - http://www.futureviewtech.com