New Symphony Services Solution Helps Organizations Reduce Product Connector Backlog and Increase Revenue

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As the industry struggles to suppress swelling Connector build requirements, Symphony Service Corp. today announced Rapid Connector Build™, a new solution designed to help software product companies reduce troublesome Connector backlog build-up.

Increased Connector build requirements to support virtualization, Cloud Computing and other platforms are contributing to an ever growing backlog that ISVs and software-enabled businesses are hard-pressed to manage internally

As the industry struggles to suppress swelling Connector build requirements, Symphony Service Corp. today announced Rapid Connector Build™, a new solution designed to help software product companies reduce troublesome Connector backlog build-up. Partnering with Symphony Services, product engineers and client teams can quickly reduce Connector backlogs that are preventing the extension of their revenue-generating products to external platforms and technologies. As a result, companies can now remove an all too common obstacle to increasing revenue. Clients also benefit by freeing up internal engineering resources to focus on strategic R&D initiatives that support the rapid introduction of new software products and features.

Unchecked, the industry's Connector backlog problem is projected to grow as ISV's and software-enabled businesses must contend with product extensions to new platforms and technologies such as virtualization and Cloud Computing. Another contributing factor to the rise in Connector backlogs is that many organizations have reduced internal budgets and personnel due to the economic downturn, further straining their ability to extend products into the market and deliver to client requirements. In fact, industry baselines typically show only 25 percent of a company's Connector backlog as current, with an average Connector release time of an unacceptable nine months.

"Increased Connector build requirements to support virtualization, Cloud Computing and other platforms are contributing to an ever growing backlog that ISVs and software-enabled businesses are hard-pressed to manage internally," stated Dr. Jerry Smith, chief technology officer at Symphony Services. "Our new Rapid Connector Build solution, delivered with a commitment to engineering outcome certainty, is helping clients get to revenue quicker by delivering results."

With Symphony Services Rapid Connector Build™, organizations now have a solution that effectively reduces Connector backlog, supporting more rapid access to revenue, improved customer satisfaction, and reallocation of internal engineering resources to the critical development of next-generation product features and functionality that customers expect.

Combining the experience gained from helping clients successfully release over 1,000 software products annually, employing re-usable frameworks that shorten the build effort, and a commitment to engineering outcome certainty, Symphony Services is helping clients meet their important business objectives. Rapid Connector Build is part of a series of solutions from Symphony Services that reflect the company's commitment to engineering outcome certainty that bolsters the performance of clients' software product R&D organizations.

About Symphony Services
Symphony Services is a global specialist providing software product engineering outsourcing services focused on helping clients realize outcome certainty. With a singular focus on achieving clients' business goals, Symphony Services drives unparalleled innovation while bringing predictability to costs, schedules and quality of the outsourced engineering process, maximizing the ROI from client engineering organizations and delivering market-leading products that drive success. From strategic and operational consulting guidance to complete software product lifecycle capabilities, Symphony's risk-reward partnership models and focus on metrics and transparency ensure complete alignment with clients' business and R&D objectives. Symphony's unrivaled approach centers on a repeatable, industrialized process that drives productivity across all client engagements; infuses innovation into all phases of the engineering lifecycle; and employs the product DNA and superior intellect of our people. The company brings domain expertise and deep commercial-grade software and embedded real-time systems capabilities to its partnerships with software vendors, software-enabled businesses and companies whose products contain embedded software. Symphony Services is headquartered in Palo Alto, Calif., with offices in North America, India, Europe and China. For more information, please visit http://www.symphonysv.com or call Jean Serra, Version 2.0 Communications, at +1 617 426 2222.

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Cody Barbierri

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