FutureView Technologies Inc. and Innovative Vision Bring Live Video Agents into Canada

Share Article

FutureView is now in the Great White North to answer the call for the most advanced customer service and sales support. FutureView Technologies InterActive Operator Video Chat Technology enables companies to communicate through their websites with video chat sessions facilitating personal communication between customers and companies with a live face to face discussion. Innovative Vision is a leader in Canada's contact center industry and has the technical knowledge to promote the benefits of FutureView's patented Video Chat Technology.

FutureView Technologies and Innovative Vision, lead by Sajan Choksi and Puneet Sharma, bring patented Video Chat technology to organizations in Canada. The InterActive Operator system is bringing companies and their prospects and customers together in face to face conversations through a company's website with a simple click of the mouse or just when they need personal assistance.

"InterActive Operator® is a game changing technology," states CEO of FutureView Technologies, Jason Pace. "Companies are no longer bound by traditional media to communicate with their customers. If you are not offering personal video support to your customers you will get left behind. Customers are demanding stronger relationships and a more engaging experience with companies to earn their trust."

"By having face to face communication, we have addressed the main issue with online purchases - the fact that the customer needs that retail experience and feel. 60% of communication is non-verbal, so with InterActive Operator® and the ability to see and speak over the web, we can provide you the best of both worlds, and increase your customers' online experience, and translate that into increased revenue and brand loyalty" says CEO of Innovative Vision, Sajan Choksi.

Innovative Vision is continually looking to push the boundaries of the contact center world and by introducing FutureView's InterActive Operator® into the Canadian marketplace, "we're extremely excited about the growth potential we have in the years to come" states Puneet Sharma, Co-Founder of IV. "Innovative Vision is looking to the future, and increase the overall customer experience on the web, and Interactive Operator® fulfills that goal."

About FutureView Technologies

FutureView Technologies is a global leader in video agent technologies and services that enable enterprises to easily create more personal, profitable sales and customer service relationships. All of FutureView's products are patented or pending patent approval, based on our proprietary, IP-based video development toolkit. FutureView Technologies Global Headquarters is in Houston, Texas. Other locations include, Glasgow, Scotland; London, England and Washington D.C. For more information about the InterActive Operator system visit - http://www.futureviewtech.com

About Innovative Vision

Innovative Vision is a boutique customer management firm based in Toronto, Canada. Founded in 2002, the company provides both inbound and outbound outsourced marketing solutions and BPO solutions for Small/Medium business to Fortune 1000 companies across Canada. For more information on Innovative Vision visit - http://www.innovativevision.ca

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Geoff Land
Visit website