Mercy Medical Leads Ohio Hospitals in Focus on Patient Safety Via Reference Checks

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Leverages innovative approach to ensure accurate hiring decisions and efficient recruiting

SkillSurvey, Inc. announced today that Mercy Medical Center in Canton, Ohio, has licensed the company's Pre-Hire 360® and Passive Candidate Compiler™ to enhance and automate key aspects of its recruitment process and to further ensure quality of care via quality of hire.

The 2,500-employee hospital will be using SkillSurvey's online Pre-Hire 360® to gather more comprehensive and meaningful information regarding job candidates' past performance and on-the-job behaviors, and using this feedback to ensure Mercy hires only those candidates that have a high probability of providing the highest level of patient care. The Pre-Hire 360® provides more detailed and actionable performance feedback than can be achieved via phone, and eliminates the time consuming calls for Mercy's recruiting team.

Via SkillSurvey's Passive Candidate Compiler™, Mercy will automatically build an extensive database of potential job candidates by leveraging the principles of social networking within the pool of participating professional references. This approach will help Mercy to meet upcoming staffing challenges faced by all healthcare providers as the economy returns to equilibrium.

Mercy's adoption of the latest HR and recruiting best practice for hospitals is characteristic of the organization's progressive approach and quest for excellence. Lorraine Washington, Mercy's vice president of human resources remarked, "Our goal has always been to hire the most qualified candidate. SkillSurvey enhances this process providing hiring managers with solid reference information in a timely fashion. It's a win-win for everyone involved. References tend to be extremely candid as they are assured the information they provide is kept confidential, while Mercy receives meaningful information to assist in our selection process."

The Pre-Hire 360® provides a confidential and consistent format for references to rate candidates on the very behaviors and skills that are associated with success in a given job. The resulting report enables hiring managers to make more informed hiring decisions and reduces the guess-work of hiring. Because of the online approach, it is now possible to gather this confidential performance feedback on multiple candidates before deciding who to hire for a single position.

"All hospitals are attempting to accomplish more with fewer resources these days, while seeking to improve the quality of their results," observes Ray Bixler, CEO, SkillSurvey. "Our approach reduces the time required to fill positions, enables employers to make hiring decisions with much better data, and maintains a pool of ready candidates. As a result, our hospital clients register a distinct performance advantage by securing superior talent and doing so at a lower cost."

SkillSurvey serves hundreds of clients across the US and representing more than half a million candidates or reference providers in over 100 countries. In the last year alone, over 300,000 professionals experienced SkillSurvey's Pre-Hire 360®.

About Mercy Medical Center
Mercy Medical Center, a nonprofit corporation of the Sisters of Charity Health System and University Hospitals Health System, operates a 476-bed hospital serving Stark, Carroll, Wayne, Holmes and Tuscarawas Counties and parts of Southeastern Ohio. It has 550 physicians on its Medical Staff and employs 2,500 people. Mercy operates outpatient health centers in Carrollton, Jackson Township, Lake Township, Louisville, North Canton, Plain Township and Tuscarawas County. A Catholic hospital, Mercy Medical Center upholds the mission and philosophy of the Sisters of Charity of St. Augustine and continues to be responsive to the needs of the community, including the provision of care to all, regardless of their ability to pay. For more information, see

About SkillSurvey
SkillSurvey is the leading provider of online reference assessment solutions that increase quality of hire and improve recruiting efficiency. Using SkillSurvey, organizations improve the quantity and quality of information they collect regarding a candidate's past work performance, providing better information to recruiters and hiring managers as they make decisions on new hires. SkillSurvey also significantly reduces time and money spent on reference checking. This breakthrough, patent-pending approach to reference assessments is based on over 25 years of research in job competency modeling. More information is available at


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Darica Ward
SkillSurvey, Inc.
610-947-6300 ext. 1225
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