The survey allows our residents to tell us something we've known for a long time - that our Team Members are among the best in our business
Denver, CO (PRWEB) October 15, 2009
RedPeak Properties, one of the most respected owners, acquirers and developers of apartments in Denver, announced today that its residents have ranked the company's Denver apartments in the "Superior" category for a second year in a row in a Resident Satisfaction Survey. The survey was administered by SatisFacts, the apartment industry's premier resident satisfaction research provider and authority on resident retention.
RedPeak scored an overall portfolio average of 4.20 - beating its 2008 debut survey performance and surpassing SatisFacts' national benchmark index of 3.98, which comprises hundreds of thousands of apartments nationwide. In addition, 91% of residents who took part in the survey said they would recommend RedPeak's apartments as a place to live to friends, family members or co-workers.
"The survey allows our residents to tell us something we've known for a long time - that our Team Members are among the best in our business," said Mike Zoellner, chief executive officer, RedPeak. "This year, we saw improvement in virtually every single category, which illustrates our relentless drive to make continual improvements that allow us to deliver a reliable, positive - and distinct - living environment for the people throughout Denver and the Front Range who call our apartments 'home.'"
Notably, RedPeak earned Superior and Exceptional scores in the quality of work completed by its maintenance teams, the speed in which work orders were completed and the responsiveness and dependability of the office staff. These metrics are particularly important as they are key indicators of a resident's likelihood to renew a lease or refer RedPeak to friends or co-workers.
RedPeak Properties is a full-service apartment owner, operator, developer and acquirer with an exclusive focus on apartments in the great Denver metropolitan area and Colorado's Front Range. The company continually upgrades the value of its portfolio through the thoughtful development, redevelopment and repositioning of its assets. Currently, RedPeak is focused on acquiring distressed debt, broken condo transactions and other opportunistic projects. RedPeak strives to provide distinctive, highly amenitized residences close to key employment centers, public transportation and entertainment districts. RedPeak's portfolio comprises 2,202 units, including units under construction.
Its current portfolio includes 1600 Glenarm Place Apartments in Downtown Denver, The Seasons of Cherry Creek Apartments in Cherry Creek, Timber Creek Apartments in DTC, Heritage Creek Apartments in Glendale, Cottonwood Creek Apartments in Littleton, Arboretum at Cheesman Apartments in Cheesman Park, Hunters Cove Apartments in Federal Heights, Quail Ridge Apartments in Thornton and Briarglen Apartments in Colorado Springs.