With web-based applications, like Salesforce.com, you often have to open your browser, log in, and navigate to the proper page. This is sometimes difficult to do when a customer calls in. Our ForceSlider widget allows you to do the same thing - except it all happens in a single click.
Wixom, Mich. (PRWEB) October 19, 2009
Wixom, Mich.-based Ebiz Technology, a provider of implementation, mentoring, and training solutions for customers utilizing Customer Relationship Management software (CRM), has created an application to quickly allow users of Salesforce.com to access their account and contact information - directly from their Windows desktop. Their ForceSlider application is designed to get sales and customer service reps into Salesforce.com as quick as possible to address incoming calls. The announcement was made by company president Joe Wichowski.
The widget is presented as a "sliding window" that pops out of the left-hand side of the Windows desktop. It is an "always on" application, which means it can slide out of any open window, including standard applications such as Microsoft Office and Outlook. Mr. Wichowski said, "With web-based applications, like Salesforce.com, you often have to open your browser, log in, and navigate to the proper page. This is sometimes difficult to do when a customer calls in. Our ForceSlider widget allows you to do the same thing - except it all happens in a single click."
ForceSlider also provides the user with a quick-search box to lookup contact information right from the desktop. When asked about using the quick-search functions in ForceSlider, Kris Marshall, President and CEO of Winning Futures, said, "When I answer the phone and have a potential client on the line, I normally have to keep some idle chitchat going until I can get into my Salesforce account. With ForceSlider, I have their information in front of me and can immediately answer their questions."
ForceSlider for Salesforce.com is available now, at a price of $9.99 per user, per year. A free, no-obligation 30-day trial can be downloaded off of the company's web site at EBIZ Technology.
Wixom, Michigan-based EBIZ Technology helps their clients implement and leverage Customer Relationship Management (CRM) software through mentoring, training, and analytics. The company, founded in 1999, provides a unique blend of people, products and processes with expert services in systems development, data integration, business process engineering and project management. For more information, please visit EBIZ Technology or call 248.679.9454.