Toshiba America Business Solutions Inc. Pays Tribute to Dealers for Outstanding Customer Service

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Toshiba office equipment dealers were honored at the 17th Annual ProMasters Award Ceremonies. The award serves to recognize dealers who provide their customers with exceptional technical support and customer service. This year, 79 dealers from the US, Latin and South America, and the Caribbean were recognized with either the ProMasters Service Award or the Top Achievement Award.

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It's with great pride that we honor these elite dealers

Toshiba America Business Solutions Inc. (TABS) today announced the recipients of the annual ProMasters Service Awards. The award serves to recognize dealers who provide their customers with exceptional technical support and customer service. This year, 79 dealers from the US, Latin and South America, and the Caribbean were recognized with either the ProMasters Service Award or the Top Achievement Award. The awards program was developed seventeen years ago with the aim of motivating and ensuring that the independent and direct channel dealers delivered the best customer service and technical expertise possible, on a consistent basis.

"It's with great pride that we honor these elite dealers," said George Colborn, vice president, Service, TABS. "Now more than ever, customer service and support is what differentiates businesses in the marketplace and helps grow success - so we are thrilled to see these companies taking that message to heart and achieving great things."

This distinction is reserved for a few select dealers that have met and surpassed high standards, rigorous evaluations, an ongoing qualification process, and a commitment that never ceases to demonstrate their dedication to customer service and technical knowledge in support of Toshiba products, software and services. Dealers earning at least 700 out of a possible 1,000 in the evaluation process receive the honor of the ProMaster designation. The highest scoring dealer in each region (with a minimum of 850 points) is named the ProMasters Top Achievement Award winner. The 2009 recipients include:

Top Achievement Award Winners:

Atlantic-Tomorrow's Office (Eastern region)
Copy Products Inc. (Midwest region)
Stargel Office Solutions (Western region)
Toshiba Business Solutions - Mexico (International)
Toshiba Business Solutions - Missouri/Kansas (Toshiba Business Solutions)

ProMasters Service Award Winners:

A&B Business Equipment        
AA Office Equipment Co Inc.    
Aarons Products Inc.
ABS Business Products Inc.
Action Business Systems
Adams Remco Inc.
Advanced Business Equipment
Advanced Image Systems Inc.
Advanced Office Systems Inc.
Allied Business Solution Inc.
Atlantic - tomorrow's Office    
AVC Office Automation
Bishop Business Equipment
Business Solutions Intnl.
California Office Systems
Coastal Business Products
Coast to Coast Business Equipment
Connected Office Products Inc.
Copiadoras y Tecnologia Lase
Copy Concepts Inc.
Copy Doctors Inc.
Copy Fax
Copy Products, Inc.
Delta Blue Electronics N.V.
Dick Roundtree Copiers Inc.
Diversified Business Solutions
Document and NETWORK Technologies
Eagle Systems Inc.
Flo-Tech LLC
Hagan Business Machines
Hagan Business Machines of Meadville Inc.
Hawaii Business Equipment
Higher Information Group LLC    
Howard D. Happy Co.
Imagetec L.P.
Infincom Inc.
Integrated Office Technologies
James Imaging Systems Inc.
Kelley Imaging SysTEMS
Keystone Digital Imaging
Michael Business Machines Inc.
National Copier Digital Solutions
Nauticon Imaging Systems
North Star Digital Imaging
Office Business Systems Inc.
Pacific Office Automation
Premier Business Products
Premier Systems Inc.
Ranko S.A.
Rilaz S.A. de C.V
Romis S.A.
Southwest Copy SysTEMS Inc.
Spartan Business Systems
Stargel Office Solutions
Toshiba Business Solutions - Ariz./Calif.
Toshiba Business Solutions - Brazil
Toshiba Business Solutions - California
Toshiba Business Solutions - Calif./Nevada
Toshiba Business Solutions - Chile
Toshiba Business Solutions - Florida
Toshiba Business Solutions - Kentucky
Toshiba Business Solutions - Mexico
Toshiba Business Solutions - Minnesota
Toshiba Business Solutions - Missouri/Kansas
Toshiba Business Solutions - New England
Toshiba Business Solutions - New York
Toshiba Business Solutions - NY/New Jersey
Toshiba Business Solutions - Panama
Toshiba Business Solutions - Puerto Rico
Toshiba Business Solutions - Texas/New Mexico
Toshiba Business Solutions - Venezuela
TGI Office Automation
The Copy Shop
Tri-State Copy
Turks Kern Copy Inc.
U.S. Business Technologies United Imaging
VanDyke Inc.
Zoom Imaging Solutions

About Toshiba America Business Solutions Inc.

Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has five divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; the International Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions (TBS), a wholly-owned subsidiary corporation of TABS, that operates a network of wholly-owned office equipment dealers throughout the United States.

Named the most favored manufacturer ten times by the Business Technology Association (BTA), Toshiba's entire product line, customer support and marketing distribution policies are markers for the industry. Among the many other awards garnered in recent years, Toshiba was named the "Manufacturer of the Year" eight times by Marketing Research Consultants (MRC), and has twice been named to the CIO 100 for being among the top 100 "bold" (2008) and "agile" (2004) companies in the world.

TABS is an independent operating company of Toshiba Corporation, the seventh largest electronics/electrical equipment company and the world's 91st largest company in terms of sales. Ranked by Fortune magazine as the eighth Most Admired Electronics Company in the World, Toshiba Corporation is a world leader in high technology products with more than 300 major subsidiaries and affiliates worldwide. Fiscal year revenue in 2008 was approximately $76.7 billion.

For more information on Toshiba copiers, facsimiles, multifunction printing products, network controllers or toner products, or for a dealer in your area, call (800)-GO-TOSHIBA or visit the TABS Web site at http://www.copiers.toshiba.com.

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Sara Sloan
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