Razorfish to Speak on eBusiness Strategy at Forrester's Consumer Forum

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Razorfish VP reveals efficient ways to generate ROI through Web and IVR tools at the Fairmont Chicago on October 27

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WHO:
Marisa Gallagher, Vice President, User Experience at Razorfish, will talk about how brands can deliver rich multichannel experiences on a limited budget at Forrester's Consumer Forum 2009.

Marisa leads a team of user experience professionals who leverage tools such as research, competitive analysis, product concept generation, social psychology, information architecture, template and module design, and site testing to provide strategic business direction for Fortune 500 companies. Her expertise has helped clients use the digital channel to satisfy and delight their customers, while achieving powerful business results.

WHAT:
Boost Multichannel Results With Web And IVR Quick Fixes
Firms want to deliver rich multichannel experiences, but tight budgets necessitate clear ROI to justify investments. Experienced vendors will discuss how to identify and execute low-cost Web and IVR solutions that have helped their clients achieve their business goals.

Panelists:
Marisa Gallagher, Vice President, User Experience, Razorfish
Adele Sage, Analyst, Forrester Research
Geoff Galat, Vice President, Marketing & Product Strategy, Tealeaf
Grant Shirk, Director of Industry Solutions, Tellme

WHEN/WHERE:
October 27, 2009
1:45 - 2:30 pm
Chancellor Room

Fairmont Chicago
200 N. Columbus Drive
Chicago, IL

HOW:
Please contact:
David Deal
Work: (312) 696-5056    
Cell: (312) 339-1879
Email: david.deal (at) razorfish (dot) com

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Katie Lamkin
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