Carroll Hospital Center Live on Lawson Enterprise Software Solution

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Maryland medical center uses Lawson Professional Services to upgrade and replace organization-wide administrative software system in less than 12 months

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The Lawson team had a depth of knowledge of the system and the healthcare industry that allowed us to push an aggressive project timeframe. There are nuances here specific to the healthcare industry; for example, our pay practices are unique. And the Lawson team was well-versed in those nuances

Carroll Hospital Center in Westminster, Maryland, recently completed an organization wide deployment of multiple enterprise software applications from Lawson Software (Nasdaq: LWSN). The healthcare provider implemented Lawson Enterprise Financial Management and Asset Management suites as well as Lawson Business Intelligence. In addition to the core Lawson applications, the hospital is fully operational with the Lawson Human Resource Management suite, including Employee and Manager Self-Service, Payroll, Budgeting and Planning and ProcessFlow Integrator. These applications are helping the hospital reduce operational costs, improve administrative efficiency and automate personnel processes.

Carroll Hospital Center is located near Baltimore and is the second-largest employer in Carroll County, with 1,850 employees. Established as a community hospital nearly 50 years ago, Carroll Hospital Center has evolved into a comprehensive medical center with state-of-the-art technology and a team of more than 400 skilled physicians representing 38 medical specialties.

Lawson Professional Services managed the implementation, which was completed in less than 12 months. The implementation team brought industry-specific expertise and knowledge of healthcare industry best practices. Lawson Professional Services managed a coordinated, methodical approach to the implementation while tailoring the system to some of Carroll Hospital Center’s unique needs. This approach is helping Carroll Hospital Center achieve a faster return on investment.

“Everyone who works at this hospital had a keen interest in the smooth implementation of this system, because it affects everything from how they care for patients to how they get paid,” said Kim Moreau, chief information officer at Carroll Hospital Center. “Our staff members like it because it gives them more control over their own information through self-service functionality, and it reduces or even eliminates some paperwork. Management likes it because they have a lot more information at their fingertips, in usable form, available online in real time. The Lawson solution makes everyone’s job easier, faster, more accurate and more immediate.”

The speed of the implementation was important. “We have a complex system with a lot of components and a diverse group of stakeholders,” Moreau added. “To complete a project this large, on time and on budget with minimum disruption and high quality, is very valuable to us. It was a relatively seamless transition for staff and patients.”

“The Lawson team had a depth of knowledge of the system and the healthcare industry that allowed us to push an aggressive project timeframe. There are nuances here specific to the healthcare industry; for example, our pay practices are unique. And the Lawson team was well-versed in those nuances,” Moreau concluded.

“The Lawson Professional Services team’s deep knowledge of the healthcare business helped Carroll Hospital Center successfully implement an affordable enterprise management system to help control costs and improve productivity,” said Hannah Raleigh, practice director, Lawson Professional Services. “This implementation will help improve business management at Carroll Hospital Center, so it can focus on its patient care mission.”

Lawson serves more than 500 healthcare industry customers representing more than 4,500 facilities, including eight of the top 10 integrated delivery networks. The company also serves managed care systems, academic medical centers, hospitals, clinics, physician group practices, home healthcare, long-term care and other health services enterprises. Lawson solutions help healthcare organizations manage their business so they can focus on their patients, automate and streamline materials management for a better bottom line, and overcome the challenges of the labor shortage.

About Lawson Software
Lawson Software provides software and service solutions to 4,500 customers in equipment service management and rental, fashion, food & beverage, healthcare, manufacturing & distribution, public sector (United States), service industries, and strategic human capital management across 40 countries. Lawson Software is a global provider of enterprise software, services and support to customers primarily in three sectors: services, trade and manufacturing/distribution. Lawson’s solutions include Enterprise Performance Management, Human Capital Management, Supply Chain Management, Enterprise Resource Planning, Customer Relationship Management, Manufacturing Resource Planning, Enterprise Asset Management and industry-tailored applications. Lawson solutions assist customers in simplifying their businesses or organizations by helping them streamline processes, reduce costs and enhance business or operational performance. Lawson is headquartered in St. Paul, Minn., and has offices around the world. Visit Lawson online at For Lawson’s listing on the First North exchange in Sweden, Remium AB is acting as the Certified Adviser.

Forward-Looking Statements
This press release contains forward-looking statements that contain risks and uncertainties. These forward-looking statements contain statements of intent, belief or current expectations of Lawson Software and its management. Such forward-looking statements are not guarantees of future results and involve risks and uncertainties that may cause actual results to differ materially from the potential results discussed in the forward-looking statements. The company is not obligated to update forward-looking statements based on circumstances or events that occur in the future. Risks and uncertainties that may cause such differences include but are not limited to: uncertainties in uncertainties in the software industry; uncertainties as to when and whether the conditions for the recognition of deferred revenue will be satisfied; increased competition; general economic conditions; the impact of foreign currency exchange rate fluctuations; continuation of the global credit crisis; global military conflicts; terrorist attacks; pandemics, and any future events in response to these developments; changes in conditions in the company's targeted industries and other risk factors listed in the company's most recent Quarterly Report on Form 10-Q and Annual Report on Form 10-K filed with the Securities and Exchange Commission. Lawson assumes no obligation to update any forward-looking information contained in this press release.


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