Being able to show hundreds of users real world examples in real-time was a valuable experience
Reston, VA (Vocus) October 31, 2009
DNS Made Easy (dnsmadeeasy.com), the leading IP Anycast managed DNS service provider, announced a successful launch of their new webinar series “Increasing Uptime Though Education”. The first two webinars took place earlier in October 2009. These webinars were attended by hundreds of DNS Made Easy customers. The first presentation of the series covered DNS Record Types and the second webinar covered increasing mail availability and deliverablility. Both webinars received overwhelmingly positive feedback from attendees.
Richard Smith, currently a senior sales engineer with DNS Made Easy, presented the both of the first two webinars in the series. During the first webinar, “DNS Record Types”, Mr. Smith’s presentation used real world examples live on the DNS Made Easy enterprise DNS servers to help convey the ideas illustrated in the presentation. This made the material easy to grasp and taught everyone in attendance something new, regardless of their skill level. Attendees were able to make DNS queries from their computer after every example to see DNS entries change as they watched modifications made by the presenter through the DNS Made Easy web interface.
“Being able to show hundreds of users real world examples in real-time was a valuable experience,” stated Richard Smith. “Many users commented afterwards that they were able to run their tests online against our name servers and saw them change the very second that a change was made on the webinar. They were shocked with the power and ease of use that DNS Made Easy allowed them to have over their DNS configuration.”
The second webinar, “Increasing Mail Availability”, covered the many different parts of an enterprise email system and how these parts can be configured for high redundancy and availability. Mail deliverability for outgoing email was also discussed including the DNS records that can help support higher deliverability levels. “Something as simple as a DNS SPF record can aid our customers in getting their emails delivered, but often this is overlooked by administrators until they have problems with email deliverability and bounces.” stated Smith. “We are helping our users get out in front of these topics before they become an issue for them.”
At the conclusion of the webinars, question and answer sessions were held with attendees. This allowed DNS Made Easy clients to submit related questions for review. Some of the questions were given directly to Smith, who then answered them for the benefit of all attendees. Some of the DNS Made Easy staff were also available for the duration of the presentation to answer any questions that viewers had during the presentation.
DNS Made Easy has released a schedule of upcoming Webinar topics, including topics such as Rebranding DNS Services, Reverse DNS, and configuring email services. DNS Made Easy plans to release videos of all past presentations and is considering offering additional webinars on specific topics for users that cannot attend the initial presentation.
Based on the great success of the “Increasing Uptime Through Education” webinar series thus far, the remainder of the series should shape up to be very impressive. As more advanced topics are covered, DNS Made Easy clients will surely benefit from these interactive demonstrations and strategic insights that help to apply these advanced networking topics and best practices to their specific business. Each presentation comes straight from the experts, all with the goal of increasing your uptime and productivity through education.
About DNS Made Easy
DNS Made Easy is a subsidiary of Tiggee LLC and is a leader in providing global IP Anycast enterprise DNS services. DNS Made Easy launched their DNS services and web management portal in 2002 and has grown to manage hundreds of thousands of customer domains receiving more than 1 billion queries per day. DNS Made Easy has a proud history of 100% DNS uptime since launching their DNS service.
About Tiggee LLC
Tiggee LLC is a privately held company, formed in 1999 to provide innovative internet solutions for businesses. "Putting your business on the Internet is our business." Tiggee LLC’s subsidiaries include DNS Made Easy (IP anycast enterprise managed DNS services), VPSit (enterprise virtualization environments – vpsit.com), Host Made Easy (dedicated server hosting and co-location services – hostmadeeasy.com), Top Level DNS (TLD name services – topleveldns.com), Reverse DNS Trace (http://www.reversednstrace.com), IPv6Verify (http://www.ipv6verify.com), ShowMyHost (showmyhost.com), Resolving Name Server (resolvingnameserver.com), DNS University (dnsuniversity.com), and Domains Made Easy (domainsmadeeasy.com).