South Riding, VA (PRWEB) November 20, 2009
TOP Step Consulting, a leading provider of Professional Services business process management, today announced STEPwise, a new program to address the unique business requirements of the Professional Services industry. The STEPwise program provides a set of services which focus on specific business needs taking into account the business process and service delivery model that is unique to each professional services organization.
As the Professional Services industry continues to look for ways to cut costs and increase their bottom line, TOP Step Consulting’s program is focused on business operations efficiency through a very practical straight forward approach. Every professional services business has the same fundamental drivers to improve margins, increase utilization, and improve revenue recognition and project accounting. The STEPwise program is designed to directly address these challenges.
“The need for tools and automation is a necessity for making productivity gains, but it is only part of the equation” said Jodi Cicci, CEO of TOP Step Consulting. “You have to empower your people and design efficient processes according to your business model in order to realize the full impact to your bottom line”.
The Professional Services industry continues to be a major growth sector in the economy. According to many analysts, there is a trend towards professional services as a core growth strategy within software technology companies over the next several years. This growth comes with challenges that will require a solution approach to allow sufficient margins to maintain a profitable business. In order to address these challenges PS organizations must formulate defined strategies that build on three primary components; preparedness, proficiency, and performance. TOP Step has developed the STEPwise program to assist organizations in meeting these goals.
Business Efficiency Reviews, an entry point into the STEPwise program, are a must to prepare and implement streamlined operations and realize the benefits from PSA tools and their integration with other business systems. Proficiency is achieved through the education of project managers and the creation of functional project management offices (PMO), which can manage efficiently and obtain metrics for predictive cost and forecasting. Performance touches every aspect of an organization and requires continual improvement process approaches such as the TOP Step’s Performance Monitoring offering. To stay competitive and profitable companies will be required to adopt programs that rely on both internal and external expertise.
“Services companies have unique business needs, and therefore require unique systems and processes to effectively support them,” said Morris Panner, CEO at OpenAir. “As services executives seek the answers to very difficult questions regarding profitability, project margins, and resource utilization, better process management is one of the best investments an organization can make. TOP Step is a valuable partner in realizing the full potential of your services business.”
About TOP Step Consulting
TOP Step Consulting improves business efficiency and productivity for Professional Services business operations. TOP Step Consulting is a leading expert in professional services automation with extensive experience in PS business operations specializing in complex global operations. They provide advisory, implementation and outsourced administration services to world class professional services organizations of all sizes. Their goal is to streamline operations, helping clients achieve their profitability goals so they can focus on growing their business. To learn more please visit http://www.topstepconsulting.com
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