ahm Wins 2009 Australian Privacy Award
The Illawarra's national health insurance provider Australian Health Management (ahm) has been named the 2009 winner of the Large Business Category at the Australian Privacy Awards.
(PRWEB) November 21, 2009 -- The Illawarra's national health insurance provider Australian Health Management (ahm) has been named the 2009 winner of the Large Business Category at the Australian Privacy Awards.
ahm won the award ahead of the National Australia Bank and PayPal for its two e-learning packages (Privacy Package and Private Health Insurance Privacy Package) which were specifically developed for staff to inform them on privacy obligations.
ahm Executive Group Manager, Dean Tillotson, was delighted with the win. "This is a fantastic achievement for ahm," he said.
"We take the issue of privacy very seriously at ahm and aim to provide detailed information to our staff in a user friendly manner while still ensuring the highest standard of privacy protection with our members. All employees are trained in the Privacy Act and National Privacy Principles and we provide ongoing refresher training.
"For our customer service staff who are the 'frontline', the training is based on the real life scenarios they see on a daily basis. This means things like hospital cover checks and health care providers, such as doctors and dentists, contacting ahm for information. This ensures staff understand what they should and shouldn't do in each case in respect of privacy while maintaining our excellent levels of service," he said.
Australian Privacy Commissioner Karen Curtis said that "as a result of the packages, ahm has seen many more privacy-related issues being recognised as such and being escalated through the workplace for resolution, as staff now better understand privacy is a priority."
"The Awards aim to acknowledge good privacy practices. Many have adopted innovative approaches to compliance and have embedded privacy as a core value in their activities."
Other category winners were:
Small-Medium Business Award - Loyalty Pacific - FlyBuys
Symantec Government Award - Australian Customs and Border Protection Service
Community and NGO Award - Association of Market and Social Research Organisations
Overall Grand Award - The Victorian Department of Justice
Recipient of the Australian Privacy Medal 2009- Privacy advocate Dr Roger Clarke
About ahm
ahm is the eighth largest health insurance provider in Australia and has been caring for the health of Australians for more than thirty five years. In addition to the provision of health insurance, ahm has developed and delivers innovative health management programs. We employ health professionals covering key disciplines including nursing, exercise physiology, dietitians and fitness to deliver these programs.
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