Brookline Police Transform Parking Ticket Issuance Using Velosum’s Citation-Management Solution with Anoto Digital Pen and Paper

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Digital pen and paper solution enables Brookline PD to streamline parking ticket process, increasing township’s revenues.

Anoto Group, the inventor of digital pen and paper technology, and Velosum today announced that the Brookline (Mass.) Police Department has successfully transformed its parking ticket issuance system using digital pen and paper technology. Brookline implemented Velosum’s vCitePlus, a citation-management solution based on the digital pen and paper technology from Anoto, enabling officers to easily upload parking citations to the Web, reducing the need for manual data entry and increasing citation- related revenues.

In a January 2009 report, Brookline’s Efficiency Initiative Committee reported that the use of hand-held technology for citation issuance was one way to improve efficiencies in the town’s parking ticket administration office and increase revenues to the city. The township, geographically surrounded by Boston, was issuing more than 150,000 hand-written parking citations yearly, resulting in time-consuming data entry for officers and the administrative staff.

“The Velosum solution is truly outstanding technology with a tremendous support staff,” said Captain Michael Gropman of the Brookline Police’s Traffic Division. “It has truly exceeded our expectations. The best part of the solution is that it requires no training – it’s business as usual for us, just conducted in real-time.”

Brookline implemented vCitePlus from Velosum, equipping officers with a Motorola 580 cell phone, an Anoto digital pen, and pre-printed citation tickets with Anoto’s unique dot pattern. With the digital pen and paper citation system, Brookline officers can complete parking citations with the digital pen and transmit the content via Bluetooth to the cell phones, which populates the Town’s secure citation database.

In addition, officers can also take photos of the violation with the cell phone and transmit the images along with the completed citations, providing photographic evidence of the violation. The cell phone also automatically attaches a GPS location tag and a time and date stamp providing evidence of where and when the citation was issued. The photographic evidence, along with the digital entry of citations, has proven to be a tremendous resource for citation hearing officers, increasing the amount of paid citations and revenues for the Town while reducing the administrative burden placed upon hearing officers. The solution also allows violators to pay fines instantly online, fully synchronizing with Brookline’s back-end record management system to ensure all systems have current information on citations, payments, and appeals.

“By streamlining the citation processes and adding the ability to capture photo evidence of violations along with the citations, cities like Brookline can significantly improve its collection rates on parking violations,” said Lee Boardman, President and CEO of Velosum. “Communities like Provo, Utah have improved collection rates from 67 percent to 83 percent using these solutions. We’re excited to partner with Anoto to bring this level of productivity to Brookline.”

“Digital pen and paper technology has proven to be a very cost-effective way of transforming data intensive, paper-based processes, such as parking ticket issuance, into highly-efficient, automated procedures. The solution enables officers to capture and transmit data in real-time, resulting in great efficiency and ultimately, more revenues for the city,” said Pietro Parravicini, President and CEO, Anoto, Inc. “We’re excited to continue to work with great partners like Velosum to transform data-intensive processes that can be an obstacle to productivity for townships like Brookline, into streamlined workflows.”

About Velosum, Inc.
Velosum is a leading provider of digital acquisition and Internet-based, on-demand portal technologies based out of Sandy, Utah. Velosum solutions enable organizations to "write paper to the web!" Their software provides management and real-time integration of handwritten data to other databases and Internet sites. Velosum launched its first vCitePlus application in January of 2008 and now has fourteen public safety customers across the United States. Velosum has also launched vTrialsPlus, a clinical trials monitoring tool, using the Velosum digital portal technologies. Velosum licenses digital pattern from Anoto Group AB. For more information, please visit

About Anoto Group
Anoto Group is the company behind and world leader in the unique technology for digital pen and paper, which enables fast and reliable transmission of handwritten text into a digital format. Anoto operates through a global partner network that focuses on user-friendly forms solutions for efficient capture, transmission and storage of data within different business segments, e.g. healthcare, bank and finance, transport and logistics and education. The Anoto Group has around 110 employees, offices in Lund (head office), Boston and Tokyo. The Anoto share is listed on NASDAQ OMX Nordic small cap list under the ticker ANOT. For more information:


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