Swisslog Launches Customer Portal and Online Store

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Swisslog launches web portal and store for North American customers

Swisslog, a leading provider of pneumatic tube systems and pharmacy automation solutions for hospitals, has launched a password-protected web portal to enable North American customers to order spare parts and accessories, track service history, download documentation, view order status, and register for training classes.

“We want to give our customers a total self-service site for support, product documentation, training, downloads and ordering of parts and accessories,” says Dennis McWherter, Vice President for Customer Support at Swisslog.

As an incentive, customers who purchase spare parts for pneumatic tube systems using the online store will receive an additional 2% discount through February 2010. Swisslog customers in North America can register by visiting https://hcssupport.swisslognorthamerica.com. A login ID and password for entry, upon verification of customer status, will follow within 48 hours.

About Swisslog
Swisslog is a global provider of integrated logistics solutions for warehouses, distribution centers and hospitals. Its comprehensive services portfolio ranges from building complex warehouses and distribution centers to implementing Swisslog's own software to intra-company logistics solutions for hospitals.

Swisslog’s solutions optimize customers’ production, logistics and distribution processes in order to increase flexibility, responsiveness and quality of service while minimizing logistics costs. With years of experience in the development and implementation of integrated logistics solutions, Swisslog provides the expertise that customers in more than 50 countries around the world rely on.

Headquartered in Buchs/Aarau, Switzerland, Swisslog currently employs over 2,000 staff in about 20 countries worldwide. The group’s parent company, Swisslog Holding AG, is listed on the SIX Swiss Exchange (security number: 1232462, Telekurs: SLOG, Reuters: SLOG.S). For more information, visit http://www.swisslog.com

Swisslog’s Healthcare Solutions division is the world leader providing logistics automation mainly for healthcare markets. Swisslog has installed hospital material transport and pharmacy automation systems in more than 2,000 hospital and pharmacies throughout the world. Swisslog offers total system design, manufacturing, installation and customer support providing a complete hospital supply chain management approach to logistics challenges. Swisslog Healthcare Solutions division headquarters is located in Denver, CO.

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CHARLES WARREN
Swisslog
303-373-7923
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