We have added staff in customer service, quality assurance and technical support as a result of the large increase in new clients in 2009. In anticipation of our continued growth in 2010 we will be adding additional development programmers, trainers, implementation specialists and sales staff.
Plainview, NY (Vocus) December 10, 2009
Fastrack Healthcare Systems announced today the completion of the first phase of its expansion plans in order to meet on-going demand for the company’s products and services. The first phase included adding additional staff in key areas and in-house technology primarily for their Internet Hosted Solution.
According to Spencer Kay, President of Fastrack, “We have added staff in customer service, quality assurance and technical support as a result of the large increase in new clients in 2009. In anticipation of our continued growth in 2010 we will be adding additional development programmers, trainers, implementation specialists and sales staff.”
Kay went on to add, “We have seen growth in terms of the number of new clients but as well a significant number of our existing accounts have grown substantially through natural growth, the acquisition of other providers or by absorbing the patient base of those providers that have shut down. The growth in their business has resulted in a greater need for Fastrack products and services. This has resulted in a higher demand for our consulting and custom programming services as well as on-site training and our Internet based training classes.”
On the products side the company has increased their research and development budget. In early 2010 Fastrack will be releasing additional functionality to their “Workflow Manager” designed to enhance employee productivity, the ability to process FSA debit cards within the Integrated Credit Card processing feature and additional capabilities in their Business Intelligence tool.
The company announced that a major focus will continue to be implementing new ways to assist its’ clients in reducing operating costs, improving cash flow by reducing their DSO and helping with Competitive Bidding. In late November, Fastrack was the first software company to introduce logic in the system to handle issues related to PECOS.
Fastrack has also announced a significant investment was made in their internal infrastructure which will continue in 2010. Included is advanced new computer systems and emergency back-up systems to support the company’s large base of hosted (commonly referred to as SaaS) clients. These clients access the Fastrack Application and their database through a secure Internet connection 24x7 eliminating the costs associated with server hardware and software, back-ups, disaster recovery, implementing upgrades and hardware maintenance.
Fastrack is the leading provider of software & technology to Home Medical Equipment, Durable Medical Equipment, Respiratory Providers, Home infusion Pharmacies & Home Healthcare Agencies. Only Fastrack offers a solution for each individual segment of Home Care as well as one system encompassing virtually every clinical, operational and financial aspect of a provider offering several or all of these product/service lines within one integrated database. For further information contact FASTRACK Healthcare Systems, Inc. 255 Executive Drive, Plainview, N.Y. 11803; 1-800-520-2325, fax: 516-349-8875, or e-mail them at: info (at) fastrk (dot) com or visit their Website: http://www.onlyfastrack.com
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