New First Choice Power Bill Saves Paper; Customer Feedback Drives New Bill Design

Share Article

First Choice Power has launched a new bill design that will save paper and provide easy-to-read information for customers who need and want to know about their electricity usage.

The new bill saves customers time and energy because reading it is easy,” said Brian Hayduk, president of First Choice Power. “We listened to our customers and are putting more clarity around what they want to know about their energy usage.

First Choice Power has launched a new bill design that will save paper and provide easy-to-read information for customers who need and want to know about their electricity usage.

Starting this month, First Choice Power customers will receive a two-sided monthly bill on recycled paper, designed to reduce waste and help the environment. Now, 93 percent of bills will be on one sheet of paper.

“Having a two-sided bill is part of our commitment to help the environment,” said Brian Hayduk, president of First Choice Power. “We’re taking extra steps to ‘go green’ and achieve a more positive environmental impact.”

The move to double-sided printing and letter-sized paper will save nearly 100 trees per year and during the next few years will save two large tractor trailers worth of paper.

“The new bill saves customers time and energy because reading it is easy,” Hayduk added. “We listened to our customers and are putting more clarity around what they want to know about their energy usage.”

The new bill includes a simple layout, personalized messages, colorful design and usage graph for each location. Customers will receive instructions this month on how to read the new bill.

To help the environment further, First Choice Power encourages its customers interested in saving paper to sign up for Paperless Billing and automatic payments; these billing options allow customers to cut paper clutter and have their bills paid automatically. Once signed up for Paperless Billing, customers will receive an e-mail that their electronic bill, along with the bill inserts and coupons, is available online.

With automatic payments, the bill amount can be automatically paid each month by credit card or from a checking account. Customers can collect their credit card reward points along the way and never miss a payment.

To sign up for Paperless Billing, Automatic Credit Card or Automatic Bank Draft, log into your account at http://www.FirstChoicePower.com or call (866) 469-2464.

About First Choice Power
Based in Las Colinas, Texas, First Choice Power is one of Texas' largest retail electric providers. It is a subsidiary of PNM Resources, an investor-owned energy holding company that also owns TNMP. For more information, visit http://www.FirstChoicePower.com.

First Choice Power Special Purpose, L.P. | PUCT REP Certification No. 10008

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Catherine Carlton
Visit website