Lawsuit Filed Against Sprint Alleging Assessment of Improper Surcharges for Wireless Customers

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Lawsuit claims that Sprint induces consumers to enroll in wireless calling plans by advertising monthly “flat rates” but then imposes improper surcharges on top of the agreed-upon rates.

Atlanta-based law firm Webb, Klase & Lemond, LLC has filed a class action lawsuit against Sprint Communications Company L.P. based on its bad faith imposition of “Sprint Surcharges” on its customers. The suit alleges that Sprint informs consumers through marketing and other promotional materials that it will provide specified wireless services in exchange for a set monthly flat rate. After inducing consumers to enter into a long-term contract, however, Sprint then imposes various fees and surcharges on top of the previously agreed-upon flat rate. These extra fees are not for extraordinary items, but rather for normal and predictable costs of doing business.

The suit claims that these fees and surcharges, which Sprint routinely labels “Sprint Surcharges,” are not adequately disclosed by Sprint until after a contract is entered. Further, the surcharges allow Sprint to recoup costs that all businesses face, such as “administrative” and “regulatory” costs. The complaint also notes that Sprint has given itself total discretion to set the amount of surcharges. The Plaintiff has brought claims for breach of contract, negligent misrepresentation, and unconscionability. Based on these claims, the Plaintiff alleges that Sprint is liable for all damages that have resulted from its improper imposition of “Sprint Surcharges.”

The case, styled Barkwell v. Sprint Communications Company L.P., is pending in the United States District Court for the Middle District of Georgia and has been assigned Case Number 4:09-CV-56 (CDL). The case is now in the discovery phase and a thorough investigation of the Plaintiff’s claims is ongoing.

If you wish to discuss this action or have any questions concerning this press release, please contact E. Adam Webb., Esq. by e-mail or by calling (770) 444-9325. Webb, Klase & Lemond, LLC is a law firm that practices complex litigation with a focus on litigation arising from wrongful deprivations by corporate and government entities. You may visit our website at


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