Seventy Percent of Small to Mid-size Auto Body Shops Do Not Charge Enough for Their Services or Labor

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A recent survey was conducted by Web-Est showing that auto body shops typically charge lower fees for labor and service than they should.

In a recent survey of small to mid-size auto collision repair shops, results showed most auto body shops do not charge all of the industry accepted fees for their work. The survey was conducted by Web-Est, LLC, a provider of auto collision repair estimating software, from Dec 4th, 2009 to Dec 11th, 2009.

Results from the survey showed in the majority of small to mid-size body shops were not consistently charging for acceptable labor related tasks as a direct result of not having their collision estimating software fully configured. The most common error was in not having their estimating software’s “Pre-Set” charges turned on and/or set-up properly. Pre-Set fees are various, associated repair charges and can include items such as hazardous waste removal, car covering for over-spray and flex additives. Many other common labor charges and other common tasks or costs associated with most collision repair jobs should be considered by shops and added to the estimate as they generally reflect additional cost in repairing the vehicle.

“The survey results demonstrated the need for body shop owners to set-aside more time to ensure their estimates include these real expenses,” commented Eric Seidel, CEO/President of Web-Est, LLC. Seidel continued, “We know adding normal pre-set charges in their estimating software can add thousands of dollars in revenue to an auto body shop, when using collision repair estimating software. This can be done very quickly and generally means estimating software pays for itself and will make the shop owner a profit on their software investment.”

The survey participants provided insight to items they add to their estimates, to view the list of items visit . The online survey was sent to over 1,000 auto collision repair shops; nearly 80% of the shops had identified themselves as having 3 or less employees.

About Web-Est, LLC

Web-Est, LLC is a provider of online auto collision estimating software. Web-Est licenses Mitchell International’s collision repair data and configures the data into Web-Est’s own operating platform.

Web-Est services cater to the small to mid-size auto collision repair market by providing a low-cost, high-value, logic-based collision repair estimating software system. The company's estimates are accepted by most major insurance companies. Web-Est provides additional services developed to meet the needs of independent collision repair shops in the area of online Internet marketing.

Privately held and based in the Tampa Bay, Florida, area, Web-Est is located in the community of Oldsmar. The company also maintains a satellite office in Columbus, OH, and Atlanta, GA.

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JR Seidel
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