Case Furniture Gallery Delivers on its Promise

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Dennis & Marion Case, Brad & Jody Swartz, owners of Case Furniture Gallery, are pleased to announce the opening of the Case Furniture Gallery on December 18, 2009. Case Furniture Gallery is located downtown Vernon, at 2803 - 32nd Avenue.

Dennis & Marion Case, Brad & Jody Swartz, owners of Case Furniture Gallery, are pleased to announce the opening of the Case Furniture Gallery on December 18, 2009. Case Furniture Gallery is located downtown Vernon, at 2803 - 32nd Avenue.

The Case family bought an original 1913 Packing House heritage building; which underwent extensive renovation to serve the Vernon community. The focus was to create a warm, inviting and accessible environment for their diverse customer base that brings a fresh direction for Okanagan consumers serving the demand for style, selection and the latest trends.

The original Packing House has undergone some big transformations and is a two-floor 18,000 sq. ft. open space that retains many of the original features. Jody Swartz, member of the Case family, elaborates on the elements that contribute to the overall vibe and tasteful blending of old and new: "Renovating a heritage building has been both exciting and challenging at the same time. Our objective was to maintain the character of the building and to utilize the existing features such as: the wood beams, the original brick, and even the large rail doors used to operate the Packing House in the early 1900's. However challenging, I feel we have successfully balanced bringing a hundred year old structure 'up to code' while maintaining its character."

Case Furniture Gallery Promise
At Case Furniture Gallery our family loves helping our customers Live Beautifully. Our commitment goes beyond providing quality home furnishings with unrivalled customer service. We are dedicated to making your shopping experience fun, relaxed and rewarding. Our purpose is to delight, inform and serve our customers by being the best at what we do. Our daily conduct is guided by the values of honesty, integrity and respect. These values form the foundation of how we operate our business.

It's about more than just decorating- It's from our family to yours, as Marion Case explains: "We listen to our customers in order to understand the type of environment they want to live in. We want to understand our customers' needs first; then have the ability to show them what is possible through our showroom themes, designs and layouts; helping them create an overall look that exceeds their expectations. Our customers can see what furniture and accessories work well together. Our family is dedicated to helping our customers define the look and style that will make their home an expression of their personality."

Case Furniture Gallery offers everything for the home: furniture, appliances, mattresses and home accessories like lamps and wall art giving the customer a multitude of options. Choices can range from contemporary to traditional furniture styles with personalized fabrics in a variety of colours and tones. They are current with the latest home styles and products that are setting the trends right now, including carrying products featured on the popular Canadian TV show "Steven & Chris".

Reusing original material is only one way the company strives to be green. They are committed to ongoing measures to reduce, reuse and recycle. They invested in a cardboard bailer to help reduce waste removal substantially. The bailer is located in the Enderby warehouse, where 75% of their product is opened. Once the cardboard is compacted, it is recycled. They are also near to purchasing a machine that reduces 12 cubic feet of Styrofoam packing materials into one cubic foot. Being environmentally conscious, community-based and staff-focused are key company philosophies, along with delivering a superior customer experience.

About Case Furniture Gallery:

Case Furniture Gallery is family-owned and operated with deep roots in the Okanagan Community. Dennis and Marion Case originate from the Enderby area and have been in the home furnishing business since 1976. They currently have two Ashley Furniture Homestores, located in Enderby and Kelowna. In 2000, when their daughter completed her education, she joined the family business bringing her expertise in merchandising and management into the mix. She and her husband are key members of the company, working closely with designers, deciding what products to carry and ensuring the visual merchandising is spectacular for the new Case Furniture Gallery in Vernon, the third location for the expanding family business.

The Case family has high standards for their Showrooms and their staff, several of whom are long-term employees. They believe in their people and strive for excellence, investing the time to train and educate their Customer Associates to deliver superior customer service. All staff receive special training for their position and company processes, and are valued members of the team. Many of their customers are 3rd and 4th generation, loyally returning to the stores because they trust the company to deliver an excellent product in a comfortable, consultative atmosphere.

Being environmentally aware and giving back to the community are company cornerstones. The company supports the Food Bank with various promotions throughout the year and participates, along with their staff, in the Adopt-A-Family Program at Christmas. They also support local child and youth-oriented charities in sports and activity-related events.

For additional information please contact:

Jody Swartz
Case Furniture Gallery

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