Reston, VA (PRWEB) December 18, 2009
Bella Solutions leading Web-based field service software is now available for use on Apple’s iPhone. Their flagship service software is fully functional on the iPhone providing a low-cost and easy-to-use completely mobile solution. Bella connects field resources to back office data, schedules, customer data and history. As a result, jobs are completed faster, more jobs are resolved on the first visit, and job status tracking is improved, all of which enhance customer satisfaction and increase profits. For additional information visit http://www.bellasolutions.com
Scheduling and dispatching field service resources while managing operations are challenges for all organizations. Many businesses still rely on out-of-date software, paper-based, and telephone-based processes to connect field service resources with the office. Traditionally, field resources have been required to physically visit an office or call office staff on the phone to receive dispatch instructions and Customer history, which is costly and takes time that could be better spent servicing customers. At the remote service sites, field resources often did not have ready access to the information required to complete the service call on the initial visit. In addition, once a service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed billing and reduced customer satisfaction. Bella Solutions end-to-end web based solution has enabled field service organizations to automate their processes, thereby reducing office costs and increasing field service productivity.
Company officials stated, "Our state-of-the-art web 2.0 technology allows us to provide solutions for state-of-the-art products like Apple’s iPhone. This capability increases the reach of our product into new and different markets that have already adopted or planning to adopt iPhones into their business process to provide a competitive advantage."
About Bella Solutions:
Bella Solutions provides Web-based Field Service Management Software or SaaS (Software as a Service) for the Field Service industry. The software solution provides the ability to streamline operations by providing CRM, Work Order Management, Scheduling, Equipment Maintenance, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one application accessed from any computer, laptop, or PDA connected to the internet. Bella Solutions provide a simple and all-inclusive software application specifically created for managing field service businesses entirely through the Internet. No expensive hardware, no complicated software...just a user name, password, and a small monthly fee.
For additional information visit http://www.bellasolutions.com
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