Eljay Integrates All the Key Elements of IT Support Under its One Core Service

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IT Infrastructure support gets a new dimension as Eljay Engineering integrates all the key elements of support under its One core service

“With Eljay’s ITIL compliant and 24 x 7 operational Network Operations Center, we have transformed the way support is defined on Cisco Unified Communications, Collaboration & Security and now onto Virtualization & Cloud computing”, says Ms. Jyoti asthana,

Eljay Engineering, a comprehensive Network Infrastructure support provider, has announced its ingress to a much broader spectrum of IT Infrastructure Services in order to address the growing demand on Virtualization, Cloud Computing, Enterprise Network Management, Storage and End User Computing. Currently, Eljay provides multi layered support in high end Network Management, storage and End User Computing for other Service Providers, eventually to their end customers with the supreme flexibility to opt the platform based on their requirements.

Eljay’s White Label/ Private Label NOC/ IT support is being broadly used by various Service Providers, Large and Small/ Medium Businesses, and has earned the name “Master Managed Services Provider” for Eljay: reasons being - technical proficiency, operational excellence and cost effectiveness. The service provider cadre, which is Eljay’s primary market focus, includes Enterprise Class Network Service Providers, ISPs and Managed Services Providers (MSPs) in North America, United Kingdom & Australia.

To add to its existing service portfolio, Eljay has introduced its Managed Infrastructure Virtualization and Managed Cloud Computing services which would be integrated and offered as part of its existing IT support elements forming an “IT Infrastructure backbone service”. These integrated services would be a one stop shop for all the IT support needs of the Service Providers for their end customers/ users. The services would be backed up by a Disaster Recovery & Business Continuity solution from Eljay’s Datacenters based out of India, USA and UK.

“With Eljay’s ITIL compliant and 24 x 7 operational Network Operations Center, we have transformed the way support is defined on Cisco Unified Communications, Collaboration & Security and now onto Virtualization & Cloud computing," says Ms. Jyoti asthana, Director of Eljay. “Our zeal to adapt cutting edge technologies and to make it a hassle free experience for customers through effective support, is the key factor which drives the growth of our customer base," added Ms. Jyoti.

Since its inception, the fact that Eljay has not mislaid even one Service Provider as a customer, but has gained appreciation and kudos enhances the buoyancy to grow as a trusted partner in delivering support on latest technologies. With over 800,000 man hours of experience in Converged Networks, Eljay currently manages more than 60, 000 devices world wide.

About Eljay Engineering:
Eljay Engineering established in 1989, an ISO 9001:2000 certified company, is headquartered in Chennai, India with its delivery offices and partners spanning across USA and UK. Eljay is a provider of comprehensive, integrated Managed Services and Network & IT Infrastructure Management for the growing business community. Eljay Engineering India Pvt. Ltd. is a CISCO partner specialized in Unified Communications and a MICROSOFT Gold Certified Partner. The whole spectrum of delivery and service lines of Eljay includes Proactive Network Monitoring and Management, Network Operations Center (NOC) Augmentation, Tier 1 Support, Tier 2 Support, Tier 3 Support, Network Engineering Services and Network Audits in Unified Communications, Enterprise IP Telephony Networks, VPN & Security and Routing & Switching. Eljay’s quality Enterprise Level NOC Services have helped and supported enterprises and ISP’s in the United States and Europe. Eljay’s underlying customer policy is to provide Network Management and Engineering Services that are credible, reliable and which exceeds customer expectations and Eljay achieves this by its unparalleled execution model, Global Delivery Model. These NOC and Network Engineering services implement internationally accredited procedures and Infrastructural Systems to meet customer demands.

If you'd like more information about this topic, or to schedule an interview with Abilash MR, please call at +1 212 796 5891 or e-mail Pat at abilash.mr(at)eljayindia(dot)com.


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