Public Employer Risk Management Association Goes Live with Updated Policy and Claims System from Tropics Software

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Tropics Software Technologies will continue to support PERMA's ongoing success in providing workers' compensation insurance to New York's municipal employers.

"We have worked with Tropics for over seven years now. Throughout that time, Tropics has consistently demonstrated a commitment to quality, customer understanding and responsiveness. We see them as an extension of our own IT Department and a true partne

Public Employer Risk Management Association, Inc. (PERMA), the largest municipal workers' compensation pool in New York, and Tropics Software Technologies, a national software company specializing in workers' compensation systems, announced today that PERMA has completed a successful upgrade to Version 4.2 of Tropics' integrated policy and claims administration systems. The new system includes significant advances in Tropics' integrated policy, billing and claims applications, as well as advanced agency and policyholder web portals. PERMA will be leveraging some of the new functionality of the system, including centralized contact management, advanced document management and workflow management capabilities, to improve the user experience for its policyholders, agency partners and internal employees.

"During my career, I have managed a large number of software implementation projects and I must say that this project went very smoothly," said Michael McGuire, PERMA's IT Manager. PERMA's Chief Performance Officer, Betty DiMaria, commented, "We have worked with Tropics for over seven years now. Throughout that time, Tropics has consistently demonstrated a commitment to quality, customer understanding and responsiveness. We see them as an extension of our own IT Department and a true partner in our commitment to providing excellent service to our members."

"We are pleased to see that PERMA has successfully upgraded to Version 4.2 of our software suite," said Mike Mobar, President and CEO of Tropics Software Technologies. "As a long-standing client of Tropics, PERMA has played an active role in our user group and the ongoing evolution of our workers' compensation policy and claims software. We are excited to see that PERMA is pleased with both the new functionality of the application, as well as the effective management of the implementation project."

About Public Employer Risk Management Association:
PERMA is the largest and most successful self-insurance pool for public entities in New York State, and one of the country's largest, providing workers' compensation benefits for more than 25 years. Over 450 municipalities have chosen PERMA to manage their claims and ensure workplace health and safety. For information regarding PERMA, please visit our website at http://www.perma.org or call 518-220-1111.

About Tropics Software Technologies:
Tropics Software Technologies is a national software company specializing in workers' compensation systems. They provide integrated, web-enabled policy, claims and billing systems. TST offers a comprehensive set of configurable modules, based on a common foundation of automated work and document management, which boosts business efficiency. For additional information, please contact Trae Jones at (888) 925-1234 #338, by email at tjones@gotropics.com or visit our website at http://www.gotropics.com.

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