We chose Mapcom due to the integration with our current billing system
Richmond, VA (Vocus) December 30, 2009
Mapcom Systems, a leading provider of Geographical Operations System (GOS) software, announced today that OmniTel Communications, based in Nora Springs, Iowa, has selected M4 Solutions as the operations solutions for their billing integration and data conversion.
The M4 Solutions software includes complete design and mapping tools, integrated work order, fiber and central office management and various support applications such as CPR integration, dispatch management and targeted marketing. The M4 software is designed to map the entire telecom plant facility from the central office to the customer structure. The software then ties each map item back to an individual database record, which is then integrated with the telephone company’s existing customer, assignment and billing records.
“We chose Mapcom due to the integration with our current billing system,” said Renee Knoop, VP of Operations of OmniTel Communications. “Mapcom seems well-advanced with current reporting technology,” Knoop explained. Pairing M4 Solutions with a billing integration eliminates the need for duplicate data entry, decreasing inaccurate record keeping while providing a geographic context to billing data. The integration facilitates sharing, editing and streamlining information interdepartmentally while eliminating gaps of knowledge.
About Mapcom Systems:
Mapcom Systems is the developer of M4 Solutions – a map-based Geographical Operations System (GOS) software suite that allows telecommunications providers to enhance their information flow by displaying data in a geographic view. The open-system approach enables users to integrate and correlate data from existing billing, accounting, GPS tracking and network monitoring applications with a geographically-correct land base map of all network elements in M4. Since 1971, Mapcom has developed one of the strongest reputations in the industry working with independents, cooperatives, fiber communities, and campus telecommunications providers of all sizes across North America and the Caribbean. For more information, visit the Mapcom website at http://www.mapcom.com.
OmniTel Communications, headquartered in Nora Springs, Iowa was founded in 1904 as a rural independent telephone company. For over 100 years, working to bring tomorrow’s technology today to North Iowa has been, and will continue to be, our mission. Our goal is to continually provide the highest quality products with service that is unmatched while delivering innovative solutions that will connect our rural customers and the communities in which they live and work, to the world. For more information on OmniTel, go to http://www.omnitel.biz.