We launched the software as beta, meaning we had a few bugs but no show-stoppers. We also wanted to see if customers were truly interested in the software
(PRWEB) August 05, 2009
Tampa, FL (PRWEB) August 5, 2009 -- In 2006 Brett Ryckman founded and created DisputeSuite.com, a web-based customer relationship management (CRM) and automation software for the financial services industry. DisputeSuite provides back-end software for credit repair, loan modifications, debt settlement, and short sales -- all markets experiencing high growth. The application is multi-tenant software as a service (SaaS) and supports thousands of customers and users on a single platform.
In May 2008, the company launched DisputeSuite to the public. "We launched the software as beta, meaning we had a few bugs but no show-stoppers. We also wanted to see if customers were truly interested in the software" said Ryckman.
Shortly after launch, DisputeSuite attracted a capital investor and raised funding. "It was like a breath of fresh air," Ryckman said. "By that time, I had already sunk $70k of my own money into the software, so I was relieved to have some financial back-up."
Since its launch in May 2008, DisputeSuite has had over 1500 companies sign up for the software. It has now grown to a staff of 8 employees. "I think DisputeSuite is so successful for two reasons," said Ryckman. "First, the software is easy for companies to start using. Companies are able to get signed up right on the DisputeSuite website and have instant access to the software. The customer needs no downloads, installations, or hardware configurations, and no contract is required. Second, we went after an industry that had a giant void. No other software companies were targeting credit repair or loan modification businesses, so these companies were ecstatic that we had a solution."
In April 2009, less than a year after launch, an offer to acquire the company came from a private investor. The company was purchased by a private investor for an undisclosed amount. "I think the acquisition will benefit our customers tremendously," stated Ryckman. "It provides access to resources we did not have in the past. That will only make the software better."
About Brett Ryckman
Brett Ryckman is the founder of DisputeSuite.com and is a talented software designer and successful entrepreneur. Ryckman has a passion and flair for product design. Prior to launching DisputeSuite, Brett worked as a web & software designer from 1999 - 2007. He worked for companies such as Kforce, Verizon, Catalina Marketing, and Perficient. He also founded Elite Web Tech, a web design agency, when he was just 18 years old and ran it throughout college. He currently showcases his work at http://www.brettryckman.com
DisputeSuite.com is a web-based customer relationship management (CRM) and automation software for the financial services industry. DisputeSuite provides back-end software for credit repair, loan modifications, debt settlement, and short sales. You can learn more about DisputeSuite by visiting http://www.disputesuite.com