Canonical Offers Dedicated Support Program for Lotus Symphony, the Core Component of IBM Client for Smart Work on Ubuntu

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Canonical today announced a dedicated support program for Lotus Symphony, the no-charge office productivity alternative which is a core component of IBM Client for Smart Work (ICSW) on Ubuntu.

Canonical today announced a dedicated support program for Lotus Symphony, the no-charge office productivity alternative which is a core component of IBM Client for Smart Work (ICSW) on Ubuntu. This support is made available to customers by Canonical through the IBM and Canonical partner network. Organisations can now switch to an alternative platform from Microsoft for their business productivity needs with full confidence that the core solution is fully supported.

The IBM Client for Smart Work, based on IBM productivity and collaboration software, helps organisations save up to 50 percent per seat on software costs versus a Microsoft-based desktop, in addition to avoiding requisite hardware upgrades. The package allows companies to use their existing PCs, lower-cost netbooks and thin clients.

"We are very pleased to put a specific support program in place that IBM and Canonical partners can start to deliver," said Steve George, VP (Sales and Product Management), Corporate Services at Canonical. "With IBM we are slashing the costs to business for their basic productivity suite. Faced with the upgrade costs to Windows 7 many organizations are rightly considering an alternative. Ubuntu and the IBM Client for Smart Work represents that alternative."

The open standards-based core solution comprises of Ubuntu 8.04 LTS Desktop Edition and Lotus Symphony, which includes word processing, spreadsheets, and presentations, fully supported by Canonical at $5.50 per user, per month based on 1000 seat deployment.

Optional solution components include desktop virtualisation and recovery options using VERDE from Virtual Bridges, and a variety of Lotus collaboration capabilities with choice of delivery model: on premise, on the cloud, or using an appliance.

"The economic case for Ubuntu and the IBM Client for Smart Work is unarguable," says Shiv Kumar, EVP of Sales at ZSL, one of the first IBM and Canonical partners to make this solution available. "The addition of support from Canonical at super-competitive pricing means companies have the reassurance of world class support through the entire stack. We are really excited about bringing this option to our new and existing clients and providing them with cost savings and productivity improvements at a stroke."

"We have seen tremendous interest in this solution since we launched it initially in Africa and more recently in the United States," said Bob Sutor, VP Linux and Open Source at IBM. "Canonical's support program for Ubuntu and ICSW offers our partners a great package to bring to their customers and we look forward to more of them signing up to do just that. For customers looking to break the cycle of license fee renewals and upgrade costs for Windows a real alternative is here."

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About Canonical
Canonical provides engineering, online and professional services to Ubuntu partners and customers worldwide. As the company behind the Ubuntu project, Canonical is committed to the production and support of Ubuntu – an ever-popular and fast-growing open-source operating system. It aims to ensure that Ubuntu is available to every organisation and individual on servers, desktops, laptops and netbooks.

Canonical partners with computer hardware manufacturers to certify Ubuntu, provides migration, deployment, support and training services to businesses, and offers online services direct to end users. Canonical also builds and maintains collaborative, open-source development tools to ensure that organisations and individuals can participate fully in innovations within the open-source community. For more information, please visit

Contact: Joseph Eckert, Baker Communications Group, (203) 270-3711, canonical (at) bakercg (dot) com


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