Mary Kay Thalken Joins StatCom as Enterprise VP, Western Region

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Former Bergen Mercy COO, CNE, and Alegent Health executive responsible for the Quality Accelerator joins StatCom in a strategic partnership program that helps hospitals transform throughput operations.

Mary Kay Thalken, StatCom Enterprise VP, served as COO and Chief Nurse Executive of Bergen Mercy Medical Center

As a previous customer I observed how StatCom helps hospitals transform hospital operations. I look forward to leveraging that experience to the benefit of other hospitals.

StatCom announces the addition of Mary Kay Thalken RN, MBA, to the StatCom transformation team as enterprise vice president, Western region. Previously, Thalken served as COO and chief nurse executive of Bergen Mercy Medical Center, the flagship of the Alegent Health system in Omaha, Nebraska. Thalken’s visionary leadership and strategic thinking led to the development of a patient care delivery model that became the operational blueprint for the facility.

Thalken has worked extensively with physicians and staff in the development and execution of high-impact, innovative strategies in achieving business objectives and opportunities. She was the executive responsible for the Quality Accelerator program system-wide. Thalken’s process improvement and quality leadership experience gives her a unique and practical approach when addressing the capacity and patient throughput challenges hospitals and health systems face.

StatCom's Hospital Operating System™ solution, through process re-engineering and enabling software, helps hospitals transform their operations to deliver efficient patient throughput, reduced ALOS, and improved physician, patient and staff satisfaction. Client results are remarkable, delivering as much as $10.3 million and five times the ROI in the first 12 months of a StatCom strategic partner engagement.

“As a previous StatCom customer I observed firsthand how StatCom helps hospitals transform hospital operations,” said Thalken, enterprise VP. “I look forward to leveraging that experience to the benefit of other hospitals. The StatCom team is composed of a group of professionals who are passionately committed to enabling hospitals to unleash their throughput potential in order to improve patient care and financial performance, and I feel privileged to join them in this worthy cause.”

In her role as enterprise VP, Thalken partners with client hospital executives to ensure the success of their transformation project. Assisting her are executive advisors and transformation engineers who collaborate with existing hospital resources to drive the process transformation methodology. An implementation team maps the future state process flows and key performance indicators (KPI’s) into the technology and completes all necessary interfaces to integrate the Hospital Operating System solution into the hospital’s IT platform. Dashboards deliver real-time operational performance information to executives and operational managers. The outcome is breakthrough operational performance.

“Mary Kay is a demonstrated leader in quality and hospital throughput operations,” said Ben Sawyer, StatCom executive vice president. “She has lived through the key issues and overcome the obstacles that a hospital executive faces when attempting to transform their operations, and as an enterprise VP she will be an excellent partner to hospital executives serious about taking their operations to the next level.”

About StatCom
Through process re-engineering and enabling software, StatCom's Hospital Operating System™ helps hospitals transform their operations to deliver efficient patient throughput, reduced ALOS, and improved physician, patient and staff satisfaction. The solution eliminates the fragmentation normally associated with silo-based operations so that patient throughput processes across all departments are synchronized. This enables all patients to flow simultaneously at their best possible rate with respect to LOS, service, quality, safety, and resource consumption. StatCom is a subsidiary of Jackson Healthcare®, a group of companies focused on providing the healthcare industry with innovative people resources and IT solutions. For more information, visit http://www.statcom.com, or contact StatCom at 800.930.0870 or at info(at)statcom(dot)com.

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Tamyra Hyatt
StatCom
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