This change was important to Quorum. We pride ourselves on quality ethics review and a high level of customer service. We are now in a better position to provide more continuous coverage for our East Coast clients
Seattle, WA (PRWEB) February 2, 2010
Quorum Review IRB now offers customer support from 5 A.M. to 5 P.M. (PT) or 8 A.M. to 8 P.M. (ET). Quorum's goal in expanding our hours of operation is to improve Quorum's availability for all research organizations, coast-to-coast.
"This change was important to Quorum. We pride ourselves on quality ethics review and a high level of customer service. We are now in a better position to provide more continuous coverage for our East Coast clients," said Arri Burgess, Director of Client Relations and Marketing.
While Quorum is located in Seattle, Washington, Quorum's sites and sponsors are located throughout the United States and Canada. Quorum is dedicated to providing high-quality service to researchers in all time zones during their hours of operation.
As a further demonstration of dedication to be accessible to researchers, Quorum also recently unveiled expanded website capabilities. The website is located at http://www.QuorumReview.com, and it provides research organizations with a wealth of information at any time of day. The website contains guidance, frequently asked questions, forms, as well as a section for contacting Quorum with questions.
ABOUT QUORUM REVIEW
Quorum Review is an independent ethics review board that is fully accredited by the Association for the Accreditation of Human Research Protection Programs (AAHRPP) and has been providing ethics review of drug and device trials since 1992. Quorum oversees research in accordance with U.S. and Canadian human research subject protection regulations, guidelines set forth by the International Committee on Harmonisation (ICH), and principles of the Belmont Report.
Quorum's best-in-class service and support includes 3 protocol board meetings a week, daily amendment board meetings, 24 hour site review, 36 hour amendment review, and a secure OnQ™ web portal for online submissions, downloads and submission status review. Quorum can review studies in the US and Canada, review federally funded studies and has a specially designated Phase I study management team.
For information about Quorum Review services see http://www.quorumreview.com.