By working with Iscopia to create a Contact Center Edition on their AQS™ platform, we're able to access additional market segments within the contact center industry.
Montréal, Canada (PRWEB) February 2, 2010
Iscopia Software (Iscopia), an award winning, Montreal based assessment delivery and hiring solutions platform provider, and FurstPerson, an award-winning Chicago-based company that provides pre-employment hiring solutions to the contact center industry, announced today the signing of a cross licensing partnership agreement.
Under the agreement, Iscopia has been granted a license to use, distribute and incorporate FurstPerson content into its products and services and FurstPerson has been granted a license to integrate selected Iscopia's technology components to its independent technology platform.
"With our award-winning technology and FurstPerson's outstanding content, Iscopia will be able to offer small to medium size contact centers easy to use and effective hiring tools and solutions that were not offered before to smaller organizations," said François Plamondon, President and CEO of Iscopia. "Our AQStm – Contact Center Edition product will give recruiters and managers of small and medium sized contact center online access to a series of customizable tools built specifically for their industry together with FurstPerson's industry-leading content."
"We have worked closely with Iscopia since 2002 and benefited from Iscopia's technology during this time. This new agreement allows us to expand our partnership and capitalize on our respective strengths," said Jeff Furst, President and CEO of FurstPerson. "By working with Iscopia to create a Contact Center Edition on their AQS™ platform, we're able to access additional market segments within the contact center industry."
FurstPerson will continue to provide its industry leading contact center hiring solutions directly to larger contact center organizations.
"With this new edition of AQStm, Iscopia is proving once again that it is possible for smaller organizations to improve their hiring processes, simply, quickly and economically." added Paul Blanchard, founder and CTO of Iscopia. "Not only does AQStm – Contact and Call Center Edition include FurstPerson's industry specific premier content adapted for use in smaller organization, but it is easy to adopt, use and customize."
AQStm – Contact and Call Center Edition is available on a subscription basis.
Through its web-based platform, Iscopia delivers customized hiring solutions designed specifically for certain market segments such as small and medium enterprises and large organizations. The platform is also used by test publishers, background check providers, reference check providers and job boards to distribute their products online. Our award-winning technology is easy to use, fast and cost-effective. (http://www.iscopia.com)
About FurstPerson, Inc.
FurstPerson operates a Software-as-a-Service (SaaS) contact center hiring system called 1stHire that is used in over 600 locations across North America, Europe, and Asia. FurstPerson's contact center solution includes contact center simulations, problem solving tests, personality tests, and analytics that are all integrated into a hiring solution that enables contact center hiring managers to reduce contact center turnover and hire individuals that perform better on the job. FurstPerson's solutions are available on a subscription basis. (http://www.furstperson.com)
For more information:
Iscopia, Guy Bureau, 514.939.5602, gbureau(at)iscopia(dot)com
FurstPerson, Renee Maler, 925.968.9495, renee(at)phylosophypr(dot)com
This press release was distributed through PR Web by Human Resources Marketer (HR Marketer: http://www.HRmarketer.com) on behalf of the company listed above.