It is clear the effort and talent at BigHand, alongside the quality of its software, is truly appreciated by its customer base. This gives us a great foundation of success on which to build and innovate
London, UK (PRWEB) February 2, 2010
BigHand, the leading voice productivity application in the professional services community, today announces the appointment of Jon Ardron as CEO. The appointment reflects the broader scale of the business following successful growth into North America and the Healthcare sector. The voice software vendor has just enjoyed a record sales quarter that saw revenue hit £2.7m for the period Oct-Dec 2009. During the last 12 months BigHand’s customer base has continued to grow significantly despite the recession, with over 200 new organisations installing BigHand software globally.
Jon Ardron spent his early career at a world leading software business owned by Bank of America. He joined the board of Thomas Cook Group as Group CIO and Managing Director e-business, and was part of the team that transformed the business. Since then Jon has worked in a variety of successful technology enabled high growth businesses, including 5 years at financial services business BGL Group where he drove the uptake of internet and voice technology that doubled customer numbers to over 2.3m, lowered costs and quadrupled profits. Jon has a degree in Physics from Cambridge and an MBA from London Business School.
Jon commented: “What first struck me about BigHand was the steady growth in new clients during a period that has remained testing for every software provider, and when you dig down what becomes apparent is a total commitment within the business to ensure every voice software implementation delivers value. It is clear the effort and talent at BigHand, alongside the quality of its software, is truly appreciated by its customer base. This gives us a great foundation of success on which to build and innovate, and it is imperative we remain true to those successful ideals as we drive growth further.”
Following an MBO in July 2006 backed by LDC, the private equity division of the Lloyds TSB Group, BigHand has focused its attentions on new product development (including creating its award winning BigHand for BlackBerry® application) and new market expansion. The success of BigHand version 3.3 and growth in customer implementations across North America and the Healthcare sector has now seen BigHand pay back a significant part of its bank debt raised in the MBO ahead of the original schedule. As a result by March 2010 net bank indebtedness will be under £0.5m.
BigHand is based out of London, Chicago, Sydney and Toronto. With over 100,000 software users globally, BigHand is a Microsoft Gold Partner, BlackBerry ISV Partner, and was voted as ‘Dictation System of the Year’ at the 7th Annual Law Technology News (LTN) Awards 2009. BigHand was also nominated at the British Legal Awards 2009 as ‘Technology Provider of the Year’ and won 'Mobile Product of the Year' at the CNet Business Technology Awards 2008. Further information is available at http://www.bighand.com
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