London, UK (PRWEB) February 5, 2010
BigHand, a leading provider of voice technology software has today announced independent firm of chartered building surveyors, Kirsop & Co Ltd has implemented the BigHand for BlackBerry® smartphones application throughout the company.
Previously working with out-moded and expensive analogue tapes for all dictated work, surveyors and secretaries found it difficult to effectively manage incoming workload. Surveyors, who often find themselves working out of the office, acknowledged that there was a time delay between returning tapes to the office and the work being actioned.
Due to the implementation of BigHand, all dictations are now sent direct from the surveyors BlackBerry smartphones immediately as they are prepared. The ability for secretaries to share work has also made a remarkable difference to the operating function of the office. Surveyors now dictate entirely from their BlackBerry devices, 75% of which is done out of the office remotely and can be instantly submitted back to the office from any location to be dealt with immediately.
Susan Kirsop, Kirsop & Co Ltd commented;
"Surveyors spend a lot time out of the office. With the use of analogue tapes, secretaries had the issue of 'all or nothing'. Surveyors would normally dictate onto tapes, which would not be available until the Surveyor could deliver the tape back to the office to pass over to the secretaries. Many dictations would not be project specific on one tape, making prioritising and sharing workload difficult. Each dictation is now project specific and sent immediately.
The main benefit of BigHand for BlackBerry smartphones has been the absence of the need to return to the office in order to drop-off dictations. Secretaries now have access to visible workloads, detailed on screen, and more importantly status updates, providing the secretaries with a greater control of incoming workloads."
Kirsop & Co Ltd joins over 1000 firms with over 100,000 users worldwide that have implemented BigHand voice technology to increase productivity and streamline processes.
Tel: +44 (0)20 7940 5907
BigHand is based out of Chicago, London, Sydney and Toronto. BigHand is the leading digital dictation vendor in the global professional and public services sector and our BigHand Mobile (BlackBerry Edition) was voted 'Mobile Product of the Year' at the CNET Business Technology Awards 2008. BigHand is currently used by over 760 professional and public services organisations worldwide. Further information is available at http://www.bighand.com/digitaldictation/Property.html